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Associate Billing Assistant

Company: First American
Location: Santa Ana
Posted on: November 16, 2020

Job Description:

COMPANY SUMMARY

Join our team! First American's Mortgage Solutions division provides lenders with solutions to originate, close and service quality loans. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company s continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.firstam.com/mortgagesolutions/

JOB SUMMARY

A billing assistant is responsible for creating and sending invoices to clients for payment and researching disputed invoices.

ESSENTIAL FUNCTIONS

* Create accounts in the billing system

* Processing, tracking and completing third-party invoices

* Issuing billing adjustments

* Printing, validating and mailing customer refund checks

* Processing delinquent invoices

* Maintaining daily logs of all transactions

* Contacting customers regarding payment inquiries

* Carrying out daily closing, and balancing of payments and receipts

KNOWLEDGE AND SKILLS/TECHNOLOGY USED

* Good customer service skills

* Strong verbal and written skills

* Basic math and accounting software skills

* Good quality of research abilities

* Knowledge of acquiring financial concepts,

* Organizational skills, punctuality and advanced multi-tasking

TYPICAL EDUCATION

* High School diploma or equivalent required

TYPICAL RANGE OF EXPERIENCE

* 0-2 years of administrative or billing experience

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers..

Keywords: First American, Santa Ana , Associate Billing Assistant, Accounting, Auditing , Santa Ana, California

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