Senior Spare Parts and Repairs Specialist
Company: Anotech Energy USA
Location: Santa Ana
Posted on: November 23, 2021
Assignment Length: temp to permanent hire
Estimated hours per week:40 full time
Work Schedule: Monday through Friday, 7:00am to 4:00pm
Temp to Hire (Y/N): Yes
Location, Santa Ana, CA
Will they work remotely initially or start onsite on day one?
Job Title: SR. ITO (Inquiry to Order) - Spare Parts / Repairs
Customer principal representative responsible for understanding
Customer Requirements, Negotiate and Prepare quotations. Interface
with Customers until order receipt. Manage order execution with
scheduling and coordination with Engineering, Manufacturing and
Purchasing Teams. (See more details below)
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer focal point
Prepare quotations for Spare Parts and Repairs Inspection.
Autonomy on pricing and negotiation up to approximately $100k
Quotations negotiations scope are on the front end of the project.
This phase can take between 1 week to 3 months
Estimated annual number of projects based on the first half of
2021, is 500.
Create Sales Order (S.O.) and Work Order (W/ in ERP system)
Responsible for keeping track of historical pricing, building up a
database and updating based on commodity changes and our annual
full cost rate changes.
Contractual knowledge is also a requirement, ensuring we secure
certain liability protections and negotiate some lighter commercial
points (Incoterms, delay damages etc.) as well as applying the
terms of our frame agreements with certain customers.
Focal point for Purchasing, Manufacturing and Engineering for
Technical and Commercial issues
Scheduling and execution of Spares completion milestones
Regular reporting to Customer until order completion
Responsible for Cash the release of invoice, follow up with
Follow up receipt of payment
AREAS OF SUPERVISORY RESPONSIBILITIES
- Manage and Coordination with various Depts. to meet Customer
Bachelors Degree, preferably some technical background.
6-8 Years in a frontline role, interacting with customers and
internal various functions
KNOWLEDGE, SKILLS AND ABILITIES
Previous experience developing and maintaining good customer
Change agent and process-oriented.
Establishes good relationships with customers and staff. Builds
wide and effective networks of contacts inside and outside the
organization. Relates well to people at all levels. Manages
Focuses on customer needs and satisfaction. Sets high standards for
quality and quantity.
Monitors and maintains quality and productivity. Works in a
systematic, methodical and orderly way. Consistently achieves
project goals. Takes responsibility for actions and projects. Takes
initiative, acts with confidence and works under own direction.
Initiates and generates activity.
Excellent communication skills. Speaks clearly and fluently.
Expresses opinions, information and key points of an argument
clearly. Projects credibility.
Works productively in a pressurized environment. Keeps emotions
under control during difficult situations. Balances the demands of
a work life and a personal life. Maintains a positive outlook at
work. Handles criticism well and learns from it.
Demonstrates an interest in and understanding of others. Adapts to
the team and builds team spirit. Listens, consults others and
communicates proactively. Supports and cares for others.
Upholds ethics and values. Appropriately follows instructions from
others without unnecessarily challenging authority. Follows
procedures and policies. Compiles with legal obligations and safety
requirements of the role.
Adapts to changing circumstances. Accepts new ideas and change
initiatives. Adapts interpersonal style to suit different people or
situations. Works hard and puts in longer hours when it is
General Technical knowledge
Strong Soft Skills
High skills using Microsoft tools
Keywords: Anotech Energy USA, Santa Ana , Senior Spare Parts and Repairs Specialist, Accounting, Auditing , Santa Ana, California
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