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Customer Service Specialist/ Data Entry -LS

Company: Ultimate
Location: Santa Ana
Posted on: January 8, 2022

Job Description:

CALLING ALL CUSTOMER SERVICE REPS!

Company is located very close by the 5 freeway!

The Customer Service Clerk will support the Company while providing support to staff and subsidiaries while exemplifying the company's culture and operating with a high level of integrity.

Responsibilities and Duties
The Customer Service Clerk -will report directly to the customer service manager but will also take direction from a department lead. Responsibilities can include any of the following: Maintain the customer care folder for corrections, credits and cancellations.
Maintain the department daily logs including the UPS shipping exception log.
Work as the customer service liaison between the order processing representatives, field staff, and facilities.
Experience with RMA's and Fed-Ex if possible.
Talk with customers by phone or in person and receives orders or requests for adjustment.
Fill out forms, determine charges for service requested, prepare change of address records, and issue discontinuance orders.
Must have at least 1 to 2 years of recent work experience
Will use the companies computer to enter data,
Hours 7:00 am -3:30pm or 7:30pm -4:30 pm
Data Entry experience
Pay $18.75-$21.00 -DOE

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: Ultimate, Santa Ana , Customer Service Specialist/ Data Entry -LS, Administration, Clerical , Santa Ana, California

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