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Receptionist / Data Entry / Office Staff

Company: To' and Mo' Towing
Location: Santa Ana
Posted on: November 19, 2022

Job Description:

Are you looking to join a team committed to maintaining the highest quality assistance in Orange County?We are bringing innovation to a stagnant industry and are looking for compassionate and customer service focused people to join us on our mission to improve the towing industry.As a Team Player you play a critical role as the first line of response for our customers and law enforcement agencies in both emergency and non-emergency situations. Our team members are expected to: Be a team player , as towing is a team effort, and providers must provide necessary assistance to ensure system readiness and adherence to quality assurance standards. Be flexible as we operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business. Coordinate the Work and Activities of all tow truck drivers.. Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with customers, co-workers, supervisors and or the public. Receive, prioritize, and dispatch calls in DTS system and over the radio. Provide top tier customer service to law enforcement agencies, the public, and our customers. Roll up your sleeves and get things done! Maintain professional demeanor in office and while on the phone with customers. Be able to use Microsoft Word, Excel as well as various other computer programs.Were looking for dispatchers with the following qualifications: High school diploma or general education degree (GED) Proven experience as a dispatcher in a relevant field Tech-savvy with knowledge of computer aided dispatch software Fast typing with experience in data entry Knowledge of procedures and guideline for emergency situations Proficient in English and Spanish (oral and written) is a plus Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgement and critical thinkingWhat's in it for you? A friendly work environments that encourages respect An opportunity to work closely with proven executive team, law enforcement agencies and management companies. An environment that embraces a "work hard-play hard" culture and has fun Team members love what they do and are willing to go the extra mile to help our customers and staff. Competitive compensation Flexible schedules Stations stocked with unlimited snacks and drinks Experience a plus, more experience equals higher payJoin our team in making major and much-needed changes in the way the tow truck industry is driven as we are well respected in the industry!''Work Location: One locationWork Remotely NoJob Types: Full-time, Part-timePay: $17.00 - $18.00 per hourSchedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday Weekend availabilityWork Location: One location

Keywords: To' and Mo' Towing, Santa Ana , Receptionist / Data Entry / Office Staff, Administration, Clerical , Santa Ana, California

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