Email Marketing Manager

Company: eJam
Location: Santa Ana
Posted on: June 19, 2022

Job Description:

About eJam:Founded in 2017, eJam is a direct-to-consumer brand incubator; focused on creating products that people love. Today, we own and operate a collection of brands with products that put you first. We take a unique approach to each brand and every product, making sure that we are fulfilling a real need while helping to shift the status quo.Key Responsibilities

• Execute all email marketing from ideation to implementation, including daily design/development, segmentation, scheduling, testing and reporting
• Maintain our email marketing calendar aligned to campaign objectives and customer needs, without over contacting our subscribers
• Own the creative briefing process, ensuring briefs are submitted in a timely manner with clear direction in terms of messaging and creative needs
• Communicate with the brand team on content needs, copy and campaign assets to achieve our goals and drive ROI
• Analyze and report on campaign performance & KPI's weekly and monthly, providing insights for increased engagement and conversion
• Continuously report and share our latest learnings and performance results with creative, copy and brand teams, helping them optimize their efforts and growing a loyal email subscriber base
• Partner with Sr. CRM Manager to develop benchmarking for marketing email KPIs
• Develop a thoughtful testing strategy to continually optimize all areas of the program through A/B testing, segmentation, and personalization
• Work directly with our third-party ESP and partner on ideas to improve the performance of the channel
• Stay updated on industry trends from other leading brands to gain insights on best practices and new innovative ideas for email campaigns
• Support on additional CRM / lifecycle campaign initiativesQualifications
  • 2 - 3+ years of email marketing experience, preferably at a direct to consumer brand
  • Knowledge of using ESPs, Klaviyo preferred (other ESPs- Salesforce, Listrak or others)
  • Understanding of all aspects of email marketing, deliverability & analytics
  • Outstanding analytical skills and are familiar with email optimization tactics to improve performance
  • Proficiency in Excel
  • Proficiency with analytics tools like Looker, GA
  • Knowledge of project management tools like Trello, Asana etc
  • Ability to partner with stakeholders and build effective working relationships across the organization
  • Agile philosophy, always iterating and improving on the processGzlE82sykB

Keywords: eJam, Santa Ana , Email Marketing Manager, Advertising , Santa Ana, California