Full-Time Office Manager

Company: MUELLER LANDSCAPE INC
Location: Santee
Posted on: January 22, 2026

Job Description:

Job Description Job Description Benefits: Competitive salary Dental insurance Health insurance Paid time off Vision insurance Mueller Landscape Inc . is a well-established landscape maintenance company serving San Diego County. We specialize in residential yard care, sprinkler repairs, cleanups, and gardening services. With a growing team and expanding client base, we are seeking a proactive and organized Office Manager to oversee our daily operations and support our mission to deliver outstanding customer service. Position Summary The Office Manager plays a key leadership role in the organization and administration of our business operations. This person will manage the front office, oversee administrative staff, and ensure the smooth handling of customer communication, lead management, billing, payroll, and internal coordination using our integrated CRM platforms. Key Responsibilities Team & Office Management Supervise and support office staff, including virtual assistants and customer service reps Ensure workflows are efficient and deadlines are met Monitor team performance and help implement improvements Maintain a positive, productive office environment CRM & Systems Management Learn and manage our CRM platforms: Monday.com, CopilotCRM, and QBO Ensure accurate data input and tracking across all systems Coordinate updates, integrations, and reporting from CRMs Customer & Lead Management Handle inbound calls, emails, and customer service inquiries Track leads from advertising channels and assign follow-ups Ensure timely and professional communication with clients and prospects Maintain customer records and project updates Billing & Payroll Oversee customer invoicing, payment processing, and collections Coordinate payroll submissions with accuracy and timeliness Track hours and resolve discrepancies with field staff and supervisors Maintain confidentiality of sensitive financial and personnel data Administrative Operations Manage scheduling coordination between departments Assist with onboarding of new hires and provide administrative support Order office supplies, manage vendor communication, and handle mail Qualifications Proven experience in office management, preferably in a service-based industry Familiarity with CRM systems and cloud-based tools (experience with Monday.com and QuickBooks Online a plus) Strong communication and leadership skills Detail-oriented with excellent organizational abilities Ability to multitask and adapt in a fast-paced environment Professional, courteous, and customer-focused demeanor Bilingual (English/Spanish) a plus Compensation & Benefits Competitive salary (commensurate with experience) Paid time off, holidays, and potential for performance bonuses Opportunity for advancement as the company grows Team-oriented company culture with supportive leadership

Keywords: MUELLER LANDSCAPE INC, Santa Ana , Full-Time Office Manager, Customer Service & Call Center , Santee, California