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Remote Senior Customer Support Engineer

Company: VirtualVocations
Location: Santa Ana
Posted on: May 2, 2021

Job Description:

A software development company has a current position open for a Remote Senior Customer Support Engineer. Core Responsibilities Include: Providing technical support Creating documentation pertaining to a customer's architecture Proactively identifying customers who are not following best practice Skills and Requirements Include: 1+ years in a customer facing technical position for a SaaS based company Strong technical writing and communication skills Excellent troubleshooting skills, an eye for detail Experience with DataDog or similar technologies

Keywords: VirtualVocations, Santa Ana , Remote Senior Customer Support Engineer, Engineering , Santa Ana, California

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