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Support Engineer III (Remote)

Company: Jobot
Location: Santa Ana
Posted on: November 22, 2021

Job Description:

Managed Service Provider looking for Support Engineer (Work From Home)This Jobot Job is hosted by: John ErwinAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $45,000 - $85,000 per yearA bit about us:Growing Managed Service Provider working with some of the hottest companies in Southern California.Why join us?

  • Competitive salary
  • Full Benefits
  • Work From Home /Telecommute
  • Advance your technical depth and knowledge
  • Fast Paced and fun working environment
  • Room for growth/promotionJob Details
    • Install servers/systems, routers, firewalls and other equipment for clients
    • Design/Implement/Support client server and workstation infrastructure
    • Respond to service requests and repair the malfunctioning equipment/software in a timely manner
    • Create/improve Technical Service Group standards and implementation methods
    • File timely technical reports and create update technical documentation
    • Some lifting of computer equipment
    • Driving to client locations will be required from time to timePosition Requirements:
      • Ideal applicants will have familiarity with Windows Servers, Windows 10, Office 365, SQL, Active Directory, Virtualization
      • Familiarity with Cisco, SonicWall, Dell, EMC, VMWare or similar technologies
      • Proficiency with switches, firewalls, IP routing, network security, VOIP, and the OSI model
      • Proficiency with virtualization
      • Familiarity with Cloud, including Azure, Office 365, AWS
      • Superior troubleshooting skills are a must
      • Must be fast learner with good verbal and written communication skills
      • Excellent customer service skills
      • 2+ Years of Network experience
      • One or more IT certifications/training (VMWARE, Azure, Windows Server 2016/2019)
      • Advanced knowledge of computer networking
      • Advanced knowledge of PC hardware
      • Advanced knowledge of Windows operating system and utilities
      • 3 years MSP Experience Preferred
      • Good driving record requiredInterested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Keywords: Jobot, Santa Ana , Support Engineer III (Remote), Engineering , Santa Ana, California

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