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Assistant Branch Manager

Company: White Cap
Location: Santa Ana
Posted on: October 17, 2020

Job Description:



Company Overview Previously known as HD Supply - Construction & Industrial and now known as White Cap Supply Holdings, Inc., we are made up of three distinct businesses called White Cap, Contractors' Warehouse and Brafasco:

  • WHITE CAP is the nation's leading distributor of specialty hardware, tools, safety supplies, concrete accessories and materials for professional contractors.
  • BRAFASCO is an industrial distributor in Canada specializing in fasteners, safety supplies and tools.
  • CONTRACTORS WAREHOUSE (formerly known as Home Improvement Solutions) offers remodeling and construction supplies to contractors and trade professionals through local retail outlets. With customer-facing locations across the U.S. and Canada, White Cap Supply Holdings is a leading distributor of specialty concrete and construction products and services in North America serving professional contractors across non-residential, residential and other markets. White Cap Supply Holdings is headquartered in Norcross, GA, and has approximately 269 locations across 39 U.S. States and six Canadian provinces. Approximately 5,600 associates provide support for more than 200,000 customers annually. White Cap Supply Holdings provides specialty concrete and construction products serving professional concrete contractors and self-performing general contractors, as well as all professional contractors who require power tools and accessories, safety equipment, and fastening products in non-residential, residential and other markets. In addition to value-add services, White Cap Supply Holdings offers a portfolio of 400,000 SKUs that include concrete accessories and chemicals, engineered materials and fastening systems, steel products, tools and equipment, building envelope, safety and consumables, and wood products. White Cap Supply Holdings is commonly referred to simply as White Cap. Job Description & Qualifications Job Summary Support the talent acquisition, development, and retention of branch sales and operations associates. Adhere to all company policies and procedures. May manage a location in the absence of the branch manager. This position requires operation of a company vehicle or a personal vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, HD Supply will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. Major Tasks, Responsibilities and Key Accountabilities
    • Manages the branch whenever the manager is not present or when the branch does not have an on-site Branch Manager. Assists the manager in developing strategies to drive branch sales and profitability.
    • Assists with the coordination of procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with policies, principles, and procedures established by HD Supply.
    • Solves problems at the branch level. Investigates customer complaints involving matters such as damaged items, overcharges, and shipment/delivery delays. Makes necessary resource adjustments. Manages operational branch level problems, including coaching and disciplining associates and investigating inventory discrepancies by running standard and special reports and making adjustments as required. Approves and processes credit memos.
    • Serves customers and works at the counter or inside sales function as necessary. Ensures all sales orders are billed correctly and in a timely manner. Schedules staff and analyzes budgets and variances.
    • Interviews applicants and makes recommendations to the manager for open positions. Trains associates. Plans, assigns, and directs work. Addresses complaints and resolves problems.
    • Implements and applies HD Supply human resources policies and procedures in a consistent manner designed to develop and maintain positive associate relations. Nature and Scope
      • Experience provides solutions.
      • Ensures that work is performed consistently with company policies and procedures.
      • Leads a group or team of support, craft, or lower level professional associates. Work Environment
        • Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes, or odors.
        • Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
        • No travel required. Education and Experience
          • Typically requires BS/BA in a related discipline. Generally 5+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines. Preferred Qualifications & Job Specific Details Preferred Qualifications
            • Wholesale distribution experience.
            • Exposure to Six Sigma or other process improvement methodologies.
            • Experience leading change initiatives. PRID PRID150 Job Locations US-CA-Santa Ana Posted Date 2 days ago (10/12/2020 9:34 AM) Job ID 2020-39630 Business Unit Construction Industrial WC Functional Area Operations Remote Position? No Position Type Full-Time White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Keywords: White Cap, Santa Ana , Assistant Branch Manager, Executive , Santa Ana, California

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