Director, Identity and Access Management
Company: First American Financial Corp.
Location: Santa Ana
Posted on: April 3, 2021
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Job Description:
Director, Identity and Access Management Job Family: Information
Security Professionals Requisition Number: R021881 Work Location:
Santa Ana , CA Employment Category: Full Time - Regular Join our
team! As a global leader in providing title insurance, settlement
services and risk solutions for real estate transactions, First
American (NYSE: FAF) is an ideal place to build your career. We
have been entrusted with helping our customers achieve and protect
their dream of homeownership since 1889. We believe that our people
are the key to the company's continued success, and we invest in
diverse talents and backgrounds and empower our teams to achieve
more than they could anywhere else. First American has created an
award-winning culture and has been named to the Fortune 100 Best
Companies to Work For-- list for the fifth consecutive year and to
more than 50 regional Best Places to Work lists. For more
information, please visit www.careers.firstam.com Job Summary
Director,--Identity and Access Management Summary Provide
leadership and business judgment in the management of IAM Program
reporting to the VP of IAM services. Main responsibilities include
the direction, coordination, implementation, execution and control
of First American Identity & Access Management (IAM) with key
disciplines of Sailpoint (IDM) management and Business System
Analyst program. By ensuring consistency with business direction,
compliance with applicable standards, policies and procedures and
management to established budgets with measured outcomes. Job
Description Essential Functions Manage a department or multiple
groups comprised of technical team members and managers from varied
disciplines. Has significant responsibility for developing the
capabilities of senior level staff and managers. Lead our global
IAM team across multiple locations in the US, Dominican Republic
and India. Deliver strategic programs to deliver high quality,
contemporary and cost-effective IAM services. Develop trust-based
relationships with customers to fully understand and deliver
solutions to meet their business needs, while using diplomacy and
relationships to advance the information security risk management
program within the System's consensus-driven culture. Meet the
evolving and diverse needs of a broad customer base and various
business partners with an emphasis on 'business value'.
Continuously seek creative and innovative means to balance
information security with business enablement and efficiency. Lead
staff to ensure operational processes are well developed,
implemented and managed to support the seamless delivery of
integrated services. Ensure compliance with information security
standards, policies and procedures. Communicate and implement
industry best practices and solutions employed in the information
security space. Work with IT and business unit leaders to deploy
high quality, contemporary and cost-effective information security
services and solutions. Collaborate with the corporate and
divisional IT leadership teams, business unit leaders, and service
managers to develop and manage Identity services enterprise-wide.
Ensure risk decisions are broadly vetted and communicated. Develop
business-relevant value, performance and cost efficiency metrics to
reinforce a culture of performance and accountability and increase
service maturity. Authorize projects, approves project designs and
cost estimates. Report projects' status and critical issues to IT
senior management. Set objectives and priorities and ensures the
effective allocation and use of department resources. Develop and
administer department budget with input from work group managers.
Develop long-range plan for the department and is a key participant
in strategic planning for the IT Operations function. Translate
strategic goals and priorities into technical strategies and
objectives for his/her department. Introduce best practices and
ensures the timeliness and quality of his/her department's delivery
of products and services. Coordinate activities and efforts among
different internal organizational groups, customers and vendors.
Prepare and maintains job descriptions for positions that report to
him/her. Write and conduct performance reviews, provide ongoing
performance feedback. Establish salary budget and approves salary
increases. Make hiring decisions. Frequently interface with
executives inside and outside the company to make operational and
project-related decisions, to resolve critical issues, to gather
industry and competitive information and to foster a productive
professional network. Required to perform duties outside of normal
work hours based on business needs. Job Complexities Works on a
diverse range of critical and complex problems of significant
scope, where analysis of situations or data requires evaluation of
a variety of factors, an in-depth understanding of current business
and technological trends, organizational objectives and political
dynamics.-- Exercises judgment as a seasoned professional and
manager with a full understanding of industry best practices and
established policies and procedures. Makes decisions that require
integrating knowledge of best practices, competitors, product
lines, business cycle, product development and financial
information. Authorizes changes in departmental processes and
procedures. Supervision Received or Extended Works under minimal
direction from functional executive and is responsible for a team
of managers, software developers, database administrators,
engineers, coordinators and analysts Responsible for a department
that impacts other departments Makes final decisions on
administrative or operational matters and ensures operations'
achievement of objectives Establishes and communicates departmental
objectives, ensuring alignment with function and company strategic
direction. Provides operational and project direction to department
managers and monitors performance against agreed upon objectives.
May make exceptions to policy under unique and/or urgent
circumstances. Utilizes a broad internal and external network of
professional contacts and resources to explore new approaches for
solving problems and enhancing the department's capabilities.
Reviews managers' objectives and results to evaluate success of
operation, quality, schedules and budgets. Results and progress
toward goals is periodically reviewed by functional executive.
Impact Responsible for developing and accountable for executing
department strategic plan and budget. Key contributor to IT
Operations strategic plan. Approves department policies,
procedures, metrics and standards. Makes decisions that have
moderate to significant impact on the overall success of the
function, one or more business units and/ or company operations.
Oversees projects that have broad business impact. Makes hiring and
other employment decisions for senior level staff and managers;
provides input to hiring decisions in other departments.
Participates in the development, modification and execution of
policies that affect one or more business units or the company.
Knowledge and Skills/Technology Used Successful track record
designing, developing and executing critical complex projects in
more than one area of functional expertise with focus on Sailpoint
& Business System Analysts program management. Excellent
communication skills, as well as outstanding presentation and
persuasion capabilities, with exceptional management presence that
elicits confidence and credibility. Ability to communicate
effectively across a wide group of people and audiences. IDM
Industry knowledge of IAM Technologies supporting Identity
Governance using Agile process framework. Ability to provide broad
perspective and thought leadership to develop and implement key
strategies and critical business priorities at the System level.
Demonstrated ability to lead a team, set priorities, formulate
strategies, assess performance, and execute plans. Demonstrated
competency in executing large projects. Ability to adjust to and
gracefully deal with changing work requirements and priorities,
demanding deadlines, operational crisis situations, as well as
being able to keep pace with multiple concurrent initiatives. Able
to effectively navigate and achieve results in a federated,
multi-location, multi-divisional organizational structure. Ability
to speak persuasively and with diplomacy, and effective in
initiating conversations and communications necessary to resolve
issues. Ability to effectively convey complex issues and
communicate to a variety of audiences including technical staff,
peers, as well as senior management, and oversight bodies. Able to
deal effectively and decisively with organizational and personnel
issues and to be a good listener and observer who can also exert
influence. Demonstrated leadership ability with a proven record of
successfully driving significant change. Strong and inspirational
leadership skills and ability to effectively manage high performing
staff. Strong ethics in the context of business and information
security Strong language and written communication skills
Demonstrated competency in executing strategic plans Ability to
learn needs of a wide range of employees while driving team
performance, monitoring results and appropriately allocating
resources Possesses and applies a broad knowledge of principles,
practices, and procedures of particular field of specialization to
the completion of complex projects Ability to communicate function
vision and establish aligned direction and goals for his/her
department. Obtains and effectively allocates resources. Creates
systems to measure results. Has in-depth understanding of
competitor, financial and industry dynamics.-- Actively recruits,
retains and develops talent and holds employees accountable for
results. Translates vision into action, leads change, and inspires
people to get results. Deals with others in an honest manner,
assures adherence to company policies, and addresses questionable
business practices. Drives and models customer loyalty, manages
customer expectations, uses customer feedback to establish
department goals, and ensures commitments are met. Typical
Education Bachelor's Degree or equivalent work experience Typical
Range of Experience 8+ years progressive leadership experience in a
demanding environment. Professional experience in applicable
discipline and demonstrated experience in evaluating significant IT
processes and maintaining a robust Information Technology control
environment for a complex IT organization. First American invests
in its employees' development and well-being, empowers them to
provide superior customer service and encourages them to serve the
communities where they live and work. First American is committed
to diversity and inclusion. We are an equal opportunity employer.
Returning users, access your profile or edit/update your resume.
Careers // Director, Identity and Access Management - R021881 First
American Title Insurance Company makes no express or implied
warranty respecting the information presented and assumes no
responsibility for errors or omissions. First American, the eagle
logo, firstam.com, and First American Title are registered
trademarks or trademarks of First American Financial Corporation
and/or its affiliates.
Keywords: First American Financial Corp., Santa Ana , Director, Identity and Access Management, Executive , Santa Ana, California
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