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Salesforce Operations Manager

Company: Masco Corporation
Location: Santa Ana
Posted on: September 19, 2022

Job Description:

Our Ongoing Commitment to Diversity, Equity & InclusionWe believe a workplace that encourages and values different voices, perspectives, and backgrounds builds better teams, better solutions, and more innovation. The goal is for every single team member to have a voice and experience a sense of belonging here, regardless of where they sit in the organization and what their background is. We look forward to your sharing your outstanding and unique talents and perspectives with us!To thrive as a Salesforce Operations Manager, you will be a 'hands-on' leader/driver with a strong background in dealing with complex enterprise CRM solutions and issues within both the technical and non-technical realms. The role of the Salesforce Operations Manager includes both tactical and strategic responsibilities and you will be collaborating with various cross-functional teams (IT, Finance, Sales, Marketing, etc.) on a day-to-day basis. A continuous improvement mindset will set you up for success.As our Salesforce Operations Manager with Behr, youll work closely alongside our Senior Manager leading the Salesforce CRM Center of Excellence and help drive the strategic vision of our business. You will be the internal expert for our CRM, provide leadership/supervision of Salesforce Administrators, Analysts, and trainers, and manage day-to-day platform priorities of all supported verticals. The Manager oversees all master data management processes for systems/database platforms and ensures master data integrity with accurate data elements for corporate-wide processes and reporting. In this role, you will identify improvement opportunities with systems, people, and workflow processes to increase productivity and engagement amongst teams and leverage agile project management tools to implement enhancements.Heres what were looking for from you:

  • Bachelors degree in Business, IT or related field or equivalent work experience.
  • Administrator Certification required.
  • Supervisory and training experience. Ability to manage and lead others effectively with agile processes.
  • Experience managing departmental and/or project timelines with the ability to prioritize and manage multiple tasks with a strong sense of urgency.
  • Knowledge of the core concepts to agile project management.
  • Minimum 5 years CRM experience / database management.Heres what we offer you:
    • Competitive pay and bonus opportunities.
    • Accrue 15 paid days off the first year.
    • 401(k) retirement plan with 4% match.
    • Competitive health plans for individuals and families.
    • Check out to view a comprehensive list of our benefits and perks.Founded in 1947, Behr Paint Company is one of the largest manufacturers of paints, primers, decorative finishes, stains, surface preparation, and application products for do-it-yourselfers and professionals in the United States, Canada, Mexico, China, and Chile. The Santa Ana, Calif.-based company and maker of the BEHR, KILZ, WHIZZ, and E&J brands is dedicated to meeting the project needs of DIYers, professionals, architects, and designers with an unwavering commitment to quality, innovation, and value. At Behr Paint, we strive to have all team members bring their best selves and their unique perspectives every day.Full timeBEHR (the Company) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Companys policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.BEHR is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.E-Verify Participation Poster: English & Spanish ( Right to Work Poster: English ( & Spanish (

Keywords: Masco Corporation, Santa Ana , Salesforce Operations Manager, Executive , Santa Ana, California

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