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Director of Operations Location: Santa Ana-CA-92704-Spruce Grove Inc

Company: Carter Hospitality Group, LLC
Location: Santa Ana
Posted on: March 16, 2023

Job Description:

Carter Hospitality is a family owned company looking for Regional Director of Operations to join our luxury hotel portfolio. This position will oversee multiple locations and will excel in inspiring and leading staff in the hotel/resort industry. The candidate we are looking for must possess exceptional employee relations and management skills. As a Director of Operations, you will be responsible for providing leadership and associate satisfaction.Responsibilities include but are not limited to the following:

  • Manage and train General Managers
  • Manages financial performance of hotels in portfolio by analyzing and reconciling financial reports, advising on cost control methods, budgeting and forecasting and resolving issues
  • Implementing business strategies plans and practices
  • Ensures operations standards for each hotel
  • Manages the overall operation of our hotels through maintaining cost and quality standards, developing employees and exceeding guests experience
  • Control day-to-day operations costs, revenue and labor
  • Develop and implement operational policies and procedures
  • Selects, develops and leads management team
  • Develop internal QA Compliance Program
    Requirements include but are not limited to the following:

    • Bachelor's Degree in business
    • Minimum 5 years of progressive experience in multi-faceted full service hotel operations and leadership roles
    • Knowledge of Microsoft Office, Word, Excel and Outlook, Delphi, SMS, Opera, M3
    • Multi-unit experience with branded chains preferred
    • Excellent written and verbal communication skills
    • Critical thinker and decision maker
    • Proven leadership skills
    • Moderate travel schedule
    • Independent hotel experience
    • Strong financial

      Benefits and Perks include:

      • Benefits to include insurance, paid leave, paid holiday after 90 days
      • 401K Retirement + match after 1 year
      • Company Discounts
        We are equal opportunity employer.

Keywords: Carter Hospitality Group, LLC, Santa Ana , Director of Operations Location: Santa Ana-CA-92704-Spruce Grove Inc, Executive , Santa Ana, California

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