Senior Director of AI Operations
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Sr Director, AI Operations.
Key Responsibilities
Ensure profitability of multiple programs/accounts by meeting
client-specified service levels and business objectives
Maintain effective client relationships and translate client
requirements into actionable plans
Identify opportunities for process improvement and implement best
practices for operational efficiency
Required Qualifications
Bachelor's degree in Business Administration, Operations
Management, or a related field; Master's degree preferred
10+ years of progressive experience in Operations roles
2+ years as a BPO Ops director managing a team of 1000+
Experience with performance metrics and reporting strategies
Proven ability to manage multi-project complexity and
accountability for P&L
Keywords: VirtualVocations, Santa Ana , Senior Director of AI Operations, Executive , Vista, California
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