Pharmacy Communications Manager
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Pharmacy Communications Program
Manager.
Key Responsibilities
Triage inbound pharmacy messages, assign owners, set priorities,
and enforce SLAs
Draft and send outbound updates on order statuses, formulary
changes, and policy reminders
Maintain real-time visibility by running daily queue health checks
and coordinating feedback loops
Required Qualifications
4+ years in Customer Service Operations, Program Management, or
Partner Success in a regulated setting
Experience managing ticket queues or shared inboxes with external
partners
Proven track record of meeting SLAs while balancing empathy,
compliance, and speed
Working knowledge of HIPAA and familiarity with other PHI/PII
frameworks
Located in the US or Canada with reliable broadband and overlap
with Eastern hours
Keywords: VirtualVocations, Santa Ana , Pharmacy Communications Manager, Executive , Vista, California
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