Field Pharmaceutical Educational Representative
Company: Ashfield Engage
Location: Santa Ana
Posted on: September 23, 2022
Ashfield Engage is building a nationwide team of field based
Pharmaceutical Education Representatives. This is an excellent
entry-level role into the healthcare and pharmaceutical industries.
The team will be dedicated to providing services to Ashfield's
client, Pfizer. The key objective of the Pharmaceutical Education
Representatives position is to increase awareness of high/at-risk
patient type for COVID-19 through educational efforts. This is a
Hybrid (virtual and face-to-face capable) Contracted Team with
ability to provide educational detail but not close for action;
driving education and awareness on high/at-risk patients for
COVID-19 within the urgent care and retail pharmacy settings along
with targeted HCPs. This role involves: Providing P1 educational
(non-promotional) support to physicians about COVID-19 risk
factors, disease progression, and treatment options
Educating identified targets to ensure customer preparedness on
patient identification as above.
Building solid working relationships with customers through regular
calls and on-going contact with customers as defined in the
Pharmaceutical Educational Contracted Team SOW (Project SOW).
Ensuring close collaboration with cross-functional, customer-facing
colleagues to ensure objectives are aligned and efforts are
coordinated by channel and across field deployments.
Understanding the customer and market landscape within assigned
geographies and strategically assessing the overall business to
prioritize opportunities and develop/execute a plan of action
designed to maximize educational impact at the local level.
Operating in a team environment that is based on a culture of high
collaboration and that encourages innovative ideas. What's in it
for you? Competitive compensation
Excellent Benefits - accrued time off, medical, dental, vision,
401k, disability & life insurance, employee
Generous performance-driven Incentive Compensation package
Competitive environment with company wide recognition, contests and
Exceptional company culture
Recognized as a Top Workplace USA 2021
Recognized as a Great Place to Work in November 2021 What will you
be doing? HCP engagement will involve probing, answering questions
(e.g., drug to drug interaction management, where to find supply,
who is high-risk and eligible for treatment)
Maintain an expert understanding of the Product, patient education,
consumer education, and factors influencing the market environment.
Understand and use only approved promotional materials to support
Maintain an in-depth and sophisticated knowledge of related disease
state and market dynamics, quality initiatives, health information
technology, value-based care trends or other account-specific
considerations that enable engagement in meaningful dialogue and
adding value when calling on customers.
Successfully implement the strategic call plan to meet or exceed
business objectives for assigned geographies.
Exhibit strong business acumen through effective customer analysis,
including analysing previous customer interactions and available
data to maximize effectiveness of each call, and based on that
information, tailoring a unique educational approach for each
As appropriate, collaborate and coordinate with a range of
cross-functional colleagues to prioritize opportunities at a local
level, across channels, and understand, develop, and execute the
strategic plan for targeted accounts.
Drive the retail pharmacy customer interface at the local level to
further educational efforts.
Employ effective interaction techniques, including pre-call
planning, effective opening, presentation focus and productive
questions, issue identification and call summary.
Customize the delivery of educational messages to align with known
Effectively share information on approved support resources.
Complete all call reporting and inventory recording
responsibilities in accordance with current procedures and policies
(as appropriate based on scope of SOW).
Appropriately balance needed study and certification time, during
off-territory hours, required to learn medical, product and policy
information, as well as to maintain supplies, equipment, and
Prepare for and actively participate in all required sales
conferences and training classes at local and/or remote locations
Complete all required Compliance training within timelines set by
client What do you need for this position? Bachelor's Degree
Minimum 2 years of relevant experience such as:
Pharmaceutical Sales Experience
Medical/Medical Device Sales Experience
Professional Sales or Promotional Activity
Small Business Owner or other Entrepreneurial experience,
Marketing, Customer Service and/or Account Management
Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT,
Educator (e.g., Teacher, Principal)
Full Time Military experience
Must live within 25 miles of the border of the territory
Product knowledge: Understanding of virology is preferred, but not
Urgent Care setting experience preferred
Effective interpersonal, organizational, communication skills and
the ability to advance and influence the acceptance of ideas
Ability to work independently and manage time effectively
Strong interpersonal and relationship building skills
Excellent communication skills
Ability to work without direct supervision
Self-driven & motivated
Detail oriented and strong organizational skills
Ability/willingness to travel
Valid US driver's license and a driving record in compliance with
Ownership mentality with a strong sense of urgency and taking
initiative and the ability to anticipate possible obstacles and
proactively problem solve
Computer/iPad proficient About Ashfield Engage Ashfield Engage,
part of Inizio, is a global leader in commercialization services
for the healthcare industry. We partner with our clients across
Advisory, Healthcare Communications, Commercial, Patient Solutions
and Medical Affairs to build creative, scalable and tailored health
solutions that are executed flawlessly, to deliver positive
outcomes for patients. Our mission is to partner with our clients,
improving lives by helping healthcare professionals and patients
get the medicines, knowledge and support they need. To learn more
about Ashfield Engage, visit us at: Ashfield Engage is proud to be
an equal opportunity employer. Individuals seeking employment at
Ashfield are considered without regards to age, ancestry, color,
gender, gender identity or expression, genetic information, marital
status, medical condition (including pregnancy, childbirth, or
related medical conditions), mental or physical disability,
national origin, protected family care or medical leave status,
race, religion (including beliefs and practices or the absence
thereof), sexual orientation, military or veteran status, or any
other characteristic protected by federal, state, or local laws.
Further, pursuant to applicable local ordinances, Ashfield will
consider for employment qualified applicants with arrest and
conviction records. Ashfield Engage is an equal opportunity
employer M/F/V/D. We appreciate your interest in our company,
however; only qualified candidates will be considered.
Keywords: Ashfield Engage, Santa Ana , Field Pharmaceutical Educational Representative, Healthcare , Santa Ana, California
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