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Vice President of Healthcare Services

Company: Illumination Foundation
Location: Santa Ana
Posted on: May 20, 2023

Job Description:

"Every person deserves compassion, dignity, and the safety of a place to call home."
Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.
Job Description:
The VP will provide leadership and be responsible for the oversight of all healthcare programs throughout Illumination Foundation, including Recuperative Care, Enhanced Care Management , In Lieu of Services and other CalAIM programs. Under the supervision of the Co-CEO will spearhead system-wide initiatives to achieve organizational goals and improve the skills of our medical professionals in the care delivery process. The pay range for this position is $110,000 to 160,000 annually depending on experience.

  • Serves as a key member of the Senior Management team by developing and implementing new policies and programs, guiding plans for programmatic expansion through community and hospital outreach, and monitoring operational compliance concerning licensure and accreditation to the standards of State and Federal improvement/assurance requirements.

  • Oversees and provides direct supervision to all health care service teams, care managers, children/family programs and special projects.

  • Works with clients, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with hi-risk needs.

  • Collaborates with the Healthcare Services management team to achieve successful implementation of IF clinical strategy and direction.

  • Develops and implements effective and efficient standards, policies, protocols, processes and workflows. Utilizes decision support systems for operational reporting and benchmarks to support ongoing performance improvement of clinical operations to promote quality and cost-effective health care for insured and non-insured members.

  • Continually refines operational processes and champions review of team processes, workflows, and activities

  • Mentors, guides, and develops skills of management team members.

  • Develops and oversees Healthcare Services department budget to ensure budget targets are met.

  • Manages implementation of analytical studies that quantify the benefits of Healthcare Services programs to ensure that resources are appropriately allocated, operational controls exist, and efficiencies are maximized.

  • Facilitates care coordination, behavioral health services, and chemical dependency programs to support the delivery of an integrated network.

  • Accountable for ensuring compliance with contractual, accreditation, regulatory requirements and quality assurance for all Healthcare Services teams.

  • Participates or assigns appropriate staff to IF Committees to represent the Healthcare Services Department.

  • Ensures effective inter-departmental collaboration and interaction between Healthcare Services staff and other departments.

  • Ensures performance reviews of caregivers are conducted with appropriate coaching and improvement action plans.

  • Responsible for oversight of educational programs and clinical training activities and outcomes.

  • Develops policies and procedures that meet applicable CalAIM program requirements.

  • Stays current on regulations and policies impacting the CalAIM program, health plan operations, and compliance programs and shares relevant knowledge across the organization.

  • Communicates confidently and persuasively to all audiences, including external stakeholders.

  • Builds, mentors, and manages teams of Associates, Managers, and other Directors to sustain and grow IF's community services.

  • Collaboratively leads initiatives to ensure staff and client safety, quality, infection control, risk management and satisfaction of services. Oversees comprehensive case management, discharge planning, community service referrals, comprehensive health care, and housing placement.

  • Assesses resources and activities needed to achieve organizational goals and to make recommendations for government and private grant funding.

  • Consults on clinically and psycho-socially complex care with the Directors of Behavioral Health and Medical Care Coordination.

  • Serves as a primary clinical contact with community partners to partnerships and relationships with nursing schools and other healthcare-related academic institutions to advance IF's mission and improve client care and care coordination.


    • RN with BSN/MSN with 5 years managed care experience with line management responsibility including clinical operations

    • Demonstrated success in building high performing operating teams

    • Proficiency in Google Suite (Mail, Docs, Sheets, Calendar).

    • Valid CA Driver's License and vehicle insurance.


      • MHA, MPH, MBA


        • Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan

        • Dental and Vision Insurance

        • Life, AD&D and LTD Insurance funded 100% by Illumination Foundation

        • Employee Assistance Program

        • Professional Development Reimbursement

        • 401K with Company Matching

        • 15 days vacation PTO/year

        • 6 days sick PTO/year

        • 10 days holiday PTO/year

        • Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

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Keywords: Illumination Foundation, Santa Ana , Vice President of Healthcare Services, Healthcare , Santa Ana, California

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