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Customer Service Representative

Company: Westar Branding
Location: Santa Ana
Posted on: November 12, 2021

Job Description:

Customer Service Representative

Calling all individuals with experience or an interest in Customer Service. Do you have experience as a CSR, Customer Service Representative, Customer Service Associate, Customer Service Assistant, Customer Service Team Leader or a people centered position?

We are in the final preparations for our seasonal event launch and are looking for 4 new CSR's to join our events team in the next 1-2 weeks.

At Westar we specialize in Brand Management, Public Relations, and external Marketing/Advertising needs for our clients! We achieve this by creating a range of events to connect brands and build real relationships with quality consumers. So we are looking for candidates with a great outgoing personality and a creative mindset to join our team as a CSR.

Company Perks

Great Compensation: $37,675 - $49,950 + Bonuses + Base pay + Commission
Training: We provide all new staff with the training they need
Travel: We have a range of business trips, R&R's and networking conferences available

Job Description

As a CSR, will act as a liaison and the face of our company to provide product/services information, answer questions, and process sales transactions for our customers. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Job Requirements: Requirements

  • Experience in a customer facing role
  • Ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma (Ideal but not essential)
  • You will need to be over the age of 18 Don't wait for the opportunity to come to you - CLICK APPLY - and we will give you a call to discuss your suitability for the role.

Keywords: Westar Branding, Santa Ana , Customer Service Representative, Hospitality & Tourism , Santa Ana, California

Click here to apply!

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