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Retail Associate, Electronics Repair

Company: Asurion
Location: Santa Ana
Posted on: May 11, 2022

Job Description:

Job Description
Retail Technician, Electronics Repair $5,000 Sign on Bonus
Make someone's day. Everyday.
If you enjoy helping people fix and get to know their tech and want to work in an environment where teamwork is valued, this role could be for you.
At Asurion, we don't just assist our customers with technical issues - we provide a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.
Apply now if you are a customer service-focused individual with troubleshooting and electronic repair skills looking to build authentic relationships through sales and service.
We take care of you (benefits/perks):

  • Ongoing training to grow your skills
  • Competitive hourly pay -& -inclusive -benefits
  • Career growth opportunities
  • Skills development and hands-on training
  • And more! Asurion offers a wide range of perks and benefits for mental, physical and financial health

    Here's what you'll bring to the team:

    • A passion for customer service and sales
    • 1+ years of customer service/retail sales experience (preferred)
    • 6+ months experience with product service support or electronics troubleshooting (preferred)
    • Knowledge of mobile devices and operating systems
    • Ability to work a flexible retail schedule
    • A passing background check (criminal and drug test)
    • Basic knowledge of Microsoft Office

      As a Retail Associate, Electronics Repair, here's what you can expect to do:

      • Be the face of Asurion and deliver award-winning, personalized customer experiences
      • Provide technical expertise, troubleshoot and repair customer electronic devices
      • Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)
      • Achieve sales goals
      • Manage inventory
      • Accurately and efficiently organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
      • Partner with cross-functional teams to deliver programs/processes and provide feedback
      • Self-manage and set priorities
      • Multi-task in a fast-paced environment

        Get to know us:Asurion -is -a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. -Our products and services help 350M+ customers worldwide.

Keywords: Asurion, Santa Ana , Retail Associate, Electronics Repair, Hospitality & Tourism , Santa Ana, California

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