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Parts Desk/Customer Service

Company: Cemtek KVB Enertec
Location: Santa Ana
Posted on: May 11, 2022

Job Description:

Job Description Parts Desk/Customer Service Cemtek KVB-Enertec, is one of the leading Engineering and Continuous Emissions Monitoring Systems (CEMS) companies in the country. We engineer CEMS with specialty gas analyzers for monitoring emissions in refinery process applications, power plants, cement plants, steel mills etc. We---re currently seeking to expand our parts department with the addition of a Parts Desk Coordinator. Responsibilities: -- Respond to incoming customer calls and emails -- Creation of parts quotes and sales orders -- Order processing and fulfillment -- Research parts pricing -- Update pricing in parts data base -- Follow-up on customer parts quotes and vendor orders -- Verify accuracy of parts orders -- Coordinate with purchasing department -- Coordinate parts shipments with warehouse personnel Experience/Skills Required: -- High School diploma -- Previous parts desk or customer service experience -- Possess excellent communication/phone skills -- Ability to meet highest attendance requirements -- Attention to detail, organized -- Computer literate: Microsoft Word, Excel, Outlook -- Dependable transportation -- Lift up to 30 pounds Company Description Cemtek KVB-Enertec is the leader in the Continuous Emissions Monitoring Systems (CEMS) Industry, selling gas analyzer systems and industry specific emissions monitoring software across the country and globally, with a diversity of clients across power, refinery, petro-chemical and manufacturing industries. We seek to exceed all of our clients emissions monitoring needs and expectations with high quality products, skilled engineering and outstanding customer service.

Keywords: Cemtek KVB Enertec, Santa Ana , Parts Desk/Customer Service, Hospitality & Tourism , Santa Ana, California

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