Customer Service Representative

Company: Robinson Pharma
Location: Santa Ana
Posted on: May 13, 2022

Job Description:

Job Description The Customer Service Representative maintains relationships with current and potential accounts. Resolves customer issues/problems, researches and makes recommendations for product enhancements or modifications to increase sales. Duties/Responsibilities: Processes customer orders via phone, fax, and internet in a call center environment. Follows up with customers on quotes, orders, issues, and potential business. Provides exceptional customer service, including professional communication via phone, email, and fax. Works with customers, associates, sales team and managers to plan and forecast future business. Sets objectives, plans, follows up to ensure all goals are met on time. Follows up on customer order history as needed. Qualifications: High School diploma/GED and/or some college 1-3 years of Customer Service work experience. Excellent Communication skills. Company Description We are a full-service contract manufacturer of softgels, tablets, capsules, powders, and liquids for the dietary supplements and personal health care industries.

Keywords: Robinson Pharma, Santa Ana , Customer Service Representative, Hospitality & Tourism , Santa Ana, California