**Collection Representative - Loan Servicing (90+ Days/Auto Finance)
Company: Veros Credit, LLC
Location: Santa Ana
Posted on: May 28, 2023
Job Description:
Veros Credit is committed to making vehicle ownership possible
for everyone. Through our vast network of independent and franchise
dealers, we have helped countless customers with their financing
needs, allowing them to drive off in the vehicle they deserve. -We
realize that our greatest assets are our employees, which is why we
strive to make work welcoming and fun but offer limitless
opportunities for growth and advancement. At Veros Credit, you can
look forward to company events, free meals twice a month, holiday
activities, and more. You will be greeted by friendly, positive,
and ambitious team members, and work alongside leaders who
encourage and value your new ideas. We are proud to say that it is
this sense of community that makes us excited to walk through the
door every day. Some of our benefit offerings include: -
Medical, Dental, and Vision
InsuranceLife InsuranceShort Term Disability (STD) and Long-Term
Disability (LTD) InsuranceEmployee Assistance Program (EAP)401(k)
PlanTuition ReimbursementPaid HolidaysPaid Time Off
(PTO)Transportation Reimbursement Benefit (Mass Transit, Carpool,
and Plug-In Electric Vehicle)Referral BonusSemi-Monthly
lunchesDaily fresh fruitOffice Starbucks Coffee/Latte/Espresso
MachineAnd a lot more!The Collection Representative - Loan
Servicing (90+ Days/Auto Finance) will be responsible for servicing
auto loan accounts that are 90+ days delinquent and documenting all
collection activities utilizing loan servicing software. Multiple
positions available. - -Essential Responsibilities:
Follow and ensure compliance with all
company policies and procedures as well as the Fair Debt Collection
Practices Act (FDCPA). Negotiate payment arrangements with
borrowers, including offering suggestions as to how they can meet
their obligations, propose alternative payment methods, and
establish payment procedures. Assist borrowers in devising a
strategy to allow them to keep their vehicle while meeting the
obligations of the loan. Accurately and professionally document
account information and collection activities. Locate customers
through the use of databases and references (Skip Trace). Other
duties as assigned.Requirements:
Bilingual (English/Spanish)
required.5+ year(s) of experience in the collections field,
preferably in the subprime consumer lending industry. Effective
communication, negotiation, and problem-solving skills. Ability to
read, interpret and apply federal, state, and local collections
regulations. Ability to interact with customers in a professional,
tactful, and sensitive manner. Ability to thrive in a fast-paced
work environment and to work independently and as part of a team.
Available to work a flexible work schedule and overtime as
needed.High School Diploma or GED. -Salary:Minimum: $24.50Maximum:
$33.50 -Veros Credit, LLC is an equal opportunity employer. - - - -
- - -Keywords:Collections Specialist, Collections Representative,
Loan Servicing, Account Servicing, Automotive, Auto Finance,
Automobile, Subprime, Prime, Unsecure Loans, Dealerships,
Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip
Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle
Repossessions, Repayment Plans, Deficiency, Customer Service,
Consumer Finance, Collections, Collector, Collecting, Loss
Recovery, Collateral Recovery, Post Charge Off, Negotiate,
Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA,
Noble -
Keywords: Veros Credit, LLC, Santa Ana , **Collection Representative - Loan Servicing (90+ Days/Auto Finance), Hospitality & Tourism , Santa Ana, California
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