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Remote Software Customer Support Advocate

Company: VirtualVocations
Location: Santa Ana
Posted on: April 8, 2021

Job Description:

A software company is searching for a person to fill their position for a Remote Software Customer Support Advocate. Core Responsibilities Include: Investigating and resolving customer inquiries regarding products and services Providing ongoing support to customers on website navigation and technical issues Logging all calls and support requests Qualifications Include: Strong troubleshooting and deductive reasoning Highly organized and methodical Clear and concise verbal and written communications Great rapport building skills Ability to contribute and adapt to evolving support procedures

Keywords: VirtualVocations, Santa Ana , Remote Software Customer Support Advocate, IT / Software / Systems , Santa Ana, California

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