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System Administrator - Managed Services IT Engineer

Company: Bowman Williams
Location: Santa Ana
Posted on: May 24, 2023

Job Description:

System Administrator - Managed Services IT Engineer System Administrator - Managed Services IT Engineer System Administrator - Managed Services IT EngineerIn this position, you will have an opportunity to work with a team of highly skilled IT professionals where you can learn new technologies, tools and techniques. Our culture is teamwork driven where we work, and problem solve collectively.We are a leading outsourced IT provider for small and medium (SMB) sized businesses. Our full-service product line is designed around the needs of SMB's; Managed IT Services, Cloud-Based Application and Hardware Services, and IT Consulting Services.The System Administrator - Managed Services IT Engineer position is part of our Systems Administrator team. The System Administrator - Managed Services IT Engineer works both independently and as part of a team. Collectively the team serves as the systems administrator for our customer base, managing and supporting the servers, data, applications, desktop infrastructure, and provides escalation support for the service desk.System Administrator - Managed Services IT Engineer Technical Requirements:

  • Perform routine system upgrades, including Servers, PC/Computers, and Network Devices
  • Routinely and proactively optimize customer-managed networks
  • Administer Windows Based networks for multiple organizations
  • Evaluate customer needs including computers, network hardware/software, technology use, applications, etc.
  • Maintain and keep customer-managed network documentation up to date in near real-time
  • Document troubleshooting steps taken to resolve escalated trouble tickets for other team members to reference
  • Manage and oversee customer assigned projects outside of day-to-day IT support; such as network upgrades, server upgrades, application upgrades, computer upgrades, cloud migrations, and/or other projects related to the customers technology
  • Assist with new product development, internal product development, and partnered product solutions through outside vendorsSystem Administrator - Managed Services IT Engineer Software Skills:
    • AD and Azure AD
    • DNS
    • File/Print Server Management
    • VMWare vSphere, Citrix, Windows Remote Desktop/Terminal Server
    • O365
    • Managed Services Platform Software - Kaseya, ConnectWise, Autotask and/or similar productsSystem Administrator - Managed Services IT Engineer Desired Skills - (Not required)
      • Bachelor's Degree Computer Science or Information Systems
      • Industry Certifications - Microsoft, MCSA, MCP, AZ900, AZ104; CISCO CCNA, VMWare, Citrix
      • Experienced working with and/or supporting VoIP solutions
      • Prior Managed Service Provider Experience or IT consulting ExperienceSystem Administrator - Managed Services IT Engineer Benefits:
        • 401k with match
        • Full employer-paid health benefits
        • Paid training and certification benefits*Actual salary for the System Administrator - Managed Services IT Engineer to commensurate with experience* Opportunity Location Santa Ana, CA Proposed Salary $70,000 - $85,000Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Keywords: Bowman Williams, Santa Ana , System Administrator - Managed Services IT Engineer, IT / Software / Systems , Santa Ana, California

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