Developer Support Engineer
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Developer Support Engineer to provide
technical support and improve the developer experience.
Key Responsibilities
Serve as a technical support owner, triaging and resolving
technical issues across APIs, SDKs, and product integrations
Collaborate with engineering to escalate and prioritize bugs and
product feedback from developer interactions
Create and maintain technical resources, including troubleshooting
guides and code samples, to assist developers
Required Qualifications
3+ years of experience in technical support, solutions engineering,
developer success, or software engineering
Strong programming and debugging skills, ideally in
JavaScript/TypeScript and Node.js
Proactive and customer-obsessed mindset focused on developer
success
Ability to build strong relationships with engineers and product
managers
Bonus: Familiarity with authentication, crypto wallets, Web3
infrastructure, or fintech APIs
Keywords: VirtualVocations, Santa Ana , Developer Support Engineer, IT / Software / Systems , Vista, California
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