Senior IT Consultant - Microsoft Dynamics 365,Product, Agile

Company: Kaiser Permanente
Location: Pasadena
Posted on: May 29, 2025

Job Description:

Job Summary:

• The Sr. IT Consultant is a vital role in the Utility Systems organization. Solution designers evaluate change requests and perform impact analyses related to integration with multiple systems. This role also acts as a technical liaison for large IT projects to elicit technical requirements and provide solution designs. Additionally, the Sr. IT Consultant assesses potential future clients and projects, providing ROMs and LOEs.
• As KP increases its investment in the Microsoft Dynamics Online platform, a seasoned Sr. IT Consultant is needed to assist in migrating legacy applications and designing new applications on a SaaS platform. Responsibilities include:
  • Developing requirements or leading a team of IT consultants in creating requirements for complex or specialized processes or systems that span multiple business domains, partnering with stakeholders and IT teams (e.g., Solutions Delivery, Infrastructure, Enterprise Architecture).
  • Evaluating third-party vendors as directed.
  • Recommending and advocating for additional data and services needed to address key business issues related to process or solutions design.
  • Influencing solution design by providing insights and consultation during design sessions with IT teams to translate requirements into workable business solutions.
  • Providing insights and influence to senior management and business leaders on integrating requirements with current systems and business processes across the enterprise.
  • Core responsibility is to provide technical solutions and guidance for applications on the Microsoft Dynamics platform (both on-premises and cloud).
  • Health Plan Technology Services (HPTS) manages applications and systems supporting KP's Health Plan functions, including member website, billing, enrollment, claims processing, and call center services.
  • HPTS Member Communications, Claims & HP Interoperability (MCCHPI) handles large programs supporting KP's claims and contact center operations, as well as enterprise health plan data warehouses, ensuring compliance with regulatory organizations.
  • The Case Management, Workflow Automation, and Optimization Team develops and maintains Microsoft Dynamics-based applications, including KP's enterprise applications for complaints, grievances, appeals, and compliance, audit, marketing, and communications for Medicare.Minimum Qualifications:
    • At least two (2) years of experience in software or system testing across multiple IT environments.
    • At least one (1) year of software or application development experience.
    • Bachelor's degree in Business Administration, Computer Science, CIS, or a related field, plus a minimum of eight (8) years of experience in IT consulting, business analysis, or a related field. Equivalent work experience may substitute for the degree.Additional Requirements:
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Keywords: Kaiser Permanente, Santa Ana , Senior IT Consultant - Microsoft Dynamics 365,Product, Agile, IT / Software / Systems , Pasadena, California