Customer Success Manager, Legal
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Customer Success Manager, Global and
Large Law.
Key Responsibilities
Develop tailored use cases in collaboration with customers to
address specific business challenges
Drive adoption of solutions by integrating use cases into customer
workflows and providing strategic guidance
Build strong relationships with customers, proactively addressing
their needs and advocating for their feedback within the
company
Required Qualifications
A law degree or substantial experience working with large law firms
or legal professionals
Experience in Customer Success, Account Management, or a related
role, preferably in SaaS or subscription-based models
Proven ability to understand and recommend tailored solutions for
customer-specific use cases
Familiarity with legal technology or AI-driven platforms
Experience collaborating cross-functionally with Sales, Product,
Marketing, and Support teams
Keywords: VirtualVocations, Santa Ana , Customer Success Manager, Legal, Legal , Vista, California
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