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TEMP CUSTOMER SUCCESS ASSOCIATE - REMOTE

Company: Ultimate Software
Location: Santa Ana
Posted on: September 6, 2020

Job Description:

Ultimate Software is seeking Temporary Customer Success Associates in the West Coast to provide support services to the team. You will be trained for the role and will be ready to assist with year-end human resource and payroll activities. You will be afforded the opportunity to demonstrate the following:


  • Exceptional administrative and customer service skills
  • Teamwork
  • Problem solving skills

    Here at Ultimate Software, we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential. Ultimate is ranked #1 on Fortune's Best Places to Work in Technology for 2020 and #2 on the 100 Best Companies to Work For list in 2020. Ultimate is also ranked #2 on Fortune's 75 Best Workplaces for Women and #9 on its Best Workplaces for Diversity list. Learn more about US here:www.ultimatesoftware.com/careers

    Primary Responsibilities:

    • Provide administrative support to the team
    • Provide support to customers as needed
    • Use our proven process to ensure all year-end projects and activities are completed in a timely manner
    • Managing and scheduling meetings using G-Suite

      Requirements:

      • Work hours 5:30 am - 2:30 pm OR 6:30 am - 3:30 pm
      • 1-3 years in administrative or customer service role
      • Solid verbal and written communication skills
      • Ability to multitask and prioritize
      • Strong team player, positive attitude, and passion for providing World Class Customer Service
      • Strong problem solving skills and able to work in a fast paced environment
      • Strong software and technical skills are a plus

        Education/Certification/License:

        • AS degree or equivalent experience

          This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

          Ultimate Software will reasonably accommodate employees with disabilities as defined by the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) and other appropriate statutes. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company's online employment application, please contactaccessibility@ultimatesoftware.com.

          It has come to our attention that some people have been contacted online by persons impersonating job recruiters for Ultimate Software. These fraudulent"recruiters" have used Gmail accounts to contact, and have requested personal information, such as depositing a check to purchase work-related supplies. These are not legitimate recruiters or job offers, and do not represent Ultimate Software. To safely apply for and view open positions at Ultimate Software, please click"Apply" and follow the instructions. Note that our recruiter emails always come from an officialultimatesoftware.com email address.

          If you suspect you have been the victim of this or a related fraud, immediately contact your financial institution, and then file a complaint with the FBI's Internet Crime Complaint Center atwww.ic3.gov. If you shared other personal or sensitive information, you may need to take additional actions relative to what was shared. Your local law enforcement department may also be able to assist. For any general security related questions regarding Ultimate, feel free to email security@ultimatesoftware.com.

          #CB

Keywords: Ultimate Software, Santa Ana , TEMP CUSTOMER SUCCESS ASSOCIATE - REMOTE, Other , Santa Ana, California

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