SantaAnaRecruiter Since 2001
the smart solution for Santa Ana jobs

Patient Care Coordinator

Company: Quest Diagnostics
Location: Santa Ana
Posted on: September 11, 2020

Job Description:

Job Description: Now offering a sign-on bonus of $250 for all new hires starting a career with Quest Diagnostics as a Patient Care Coordinator!* In Client Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Client Service is something we take pride in - making sure that the people we serve feel valued and understood, while providing and gathering accurate information. Client Service is always critical and that's why our team is both valued and recognized within the business as a key part of our brand. As part of a diverse and supported team, Client Services offers an outstanding career path with an industry leader. Job Summary: As a Patient Care Coordinator, you will act as both a customer service representative and a call center associate. You will conduct vital discussions on behalf of four of the five largest managed care plans in the US and complete appointment scheduling. In addition, you will be responsible for customer service and contact center duties as assigned by the direction of a Patient Care Supervisor and Lead. This position is ideally suited for a self-motivated and career-minded individual that is seeking full-time position, a strong start in the healthcare industry, and is excited by beating performance and quality standards in order to best serve the customer. This position has the following full-time shifts available: -- 8:30am to 5:00pm PST -- 10:00am to 6:30pm PST Responsibilities and duties: * Manage a substantial amount of inbound and outbound calls daily. * Develop open and effective channels of communication with each provider and member. * Ability to adhere to written scripts. * Possess excellent listening and oral communication skills. * Schedule telephonic calls following preapproved scripts and guidelines provided. * File documents and records and maintain a tracking system for quick data retrieval * Set appointment following instructions provided by Physicians and Contracted Health Plans. * Maintain and update records as to the status of phone calls with patients. * Follow up with Physicians and other medical professionals. * Respond to e-mails, IM's and Voice mail promptly and professionally. * Take appropriate action to ensure compliance company policy and procedures, standards of conduct, and with state and federal rules, regulations and laws. * May be assigned special projects or other assignments and work tasks to assist the Department Lead, Manager/Supervisor in the operation of the department. * Perform related duties as required. Requirements: * High School Diploma or equivalent * Minimum 1 year of experience in a customer service role; preferably in an outbound call center or contact center * Communicate clearly and concisely, both orally and in writing, including the ability to follow a written script, submit comprehensive summary reports and other written materials. * Organize and maintain extensive records, research and compile information, and have ability to multi-task in a fast-paced environment. * Strong technical aptitude to not only operate standard office equipment but also relevant software such as Microsoft Word, Excel, Outlook and other applications. * Plan, organize, prioritize, and perform duties in accordance with department policy and procedure as assigned with minimal supervision. * Establish and maintain effective working relationships with the public and all levels of staff and management. Physical Requirements and Working Conditions: * Requires vision (which may be corrected) to read small print. * Requires mobility of arms to reach and dexterity of hands to grasp and manipulate small objects. * Performs lifting, pushing and/or pulling which does not exceed 25 pounds and is an infrequent aspect of the job. * Subject to inside environmental conditions. * May be required to work at a video display terminal for prolonged periods. Health Connect offers its qualified employees the following benefits: * Medical, Dental & 401k * Competitive pay * Excellent Bonus Structure * Paid Time Off * Company training * Accelerated career advancement *Sign-on bonus eligibility requires at least 90 days of employment. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship

Keywords: Quest Diagnostics, Santa Ana , Patient Care Coordinator, Other , Santa Ana, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Warehouse Worker - Full-time
Description: Earn 15/hr or more, plus benefits and a 500 sign-on bonus. Limited-time opportunity. Shifts: Overnight, Early Morning, Day, Evening, Weekend Full-time jobs available now. Benefits start on your first (more...)
Company: Amazon Workforce Staffing
Location: Yucaipa
Posted on: 09/27/2020

Amazon Workforce Staffing: Amazon Sort Center - Part Time Shifts Available (Chino)
Description: Warehouse Team Member Seasonal, Part-Time, Full-Time, Flexible Hours Shifts: Overnight, Day, Evening, WeekendLocation Chino and EastvaleJob opportunities vary by location. We update postings daily with (more...)
Company: Amazon Workforce Staffing
Location: Rosemead
Posted on: 09/27/2020

Amazon Workforce Staffing: Amazon Warehouse Worker
Description: Warehouse Team Member Bonus Part-Time, Full-Time, Flexible Hours Shifts: Overnight, Sunrise, Day, Evening, WeekendLocation FontanaJob opportunities vary by location. We update postings daily with
Company: Amazon Workforce Staffing
Location: San Gabriel
Posted on: 09/27/2020


Farmers Insurance - Agency Owner Opportunity
Description: Farmers Insurance Group and Financial Services is offering to qualified individuals, an agency ownership possibility. This program is designed to transition working professionals into business ownership, (more...)
Company: Farmers Insurance
Location: San Gabriel
Posted on: 09/27/2020

70120-Merchandise Associate
Description: Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement (more...)
Company: TJX Companies, Inc.
Location: Santee
Posted on: 09/27/2020

Part Time Retail Inventory Associate - Zone 445 - San Gabriel, CA
Description: Zone Starting Wage - 15.00/hour Here at RGIS you count Businesses make critical decisions based on their inventories and rely on RGIS to ensure that they are done accurately and professionally. As a (more...)
Company: RGIS
Location: San Gabriel
Posted on: 09/27/2020

Farmers Insurance - Agency Owner Opportunity
Description: Farmers Insurance Group and Financial Services is offering to qualified individuals, an agency ownership possibility. This program is designed to transition working professionals into business ownership, (more...)
Company: Farmers Insurance
Location: Rowland Heights
Posted on: 09/27/2020

Cashier
Description: Cashier 307162622 Santee, California, US, 92071 Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly,
Company: The Home Depot
Location: Santee
Posted on: 09/27/2020

Amazon Workforce Staffing: Amazon Warehouse Worker - Day And Night Shifts Available
Description: Warehouse Team Member Seasonal, Part-Time, Full-Time, Flexible Hours Shifts: Overnight, Day, Evening, WeekendLocation Chino and EastvaleJob opportunities vary by location. We update postings daily with (more...)
Company: Amazon Workforce Staffing
Location: San Gabriel
Posted on: 09/27/2020

Full-time Warehouse Team Member - $500 sign-on bonus
Description: Earn 15/hr or more, plus benefits and a 500 sign-on bonus. Limited-time opportunity. Shifts: Overnight, Early Morning, Day, Evening, Weekend Full-time jobs available now. Benefits start on your first (more...)
Company: Amazon Workforce Staffing
Location: Yucaipa
Posted on: 09/27/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Ana RSS job feeds