Clinical Services Division Manager | County of Orange Careers
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Clinical Services Division Manager (Administrative Manager
This position is scheduled to receive salary range increases on
the following dates:
Effective July 2, 2021 – 2.5% increase
Effective July 1, 2022 – 3.0% increase
Mandatory Employee Retirement Contributions will decrease on the
Effective July 2, 2021 – 1.2% decrease
Effective July 1, 2022 – 0.5% decrease
Salary may be negotiable within the range listed above, based on
position requirements and successful candidate's qualifications,
subject to appropriate authorization.
This recruitment is open to the public. This recruitment will be
open for a minimum of five (5) business days and remain openon a
continuous basis until 11:59p.m. (PST) on the day the County’s
needs are met. Applicants are encouraged to apply immediately for
first consideration .
This recruitment will establish an open eligible list that will
be used to fill this position. The eligible list established from
this recruitment may also be used to fill positions in similar
and/or lower classifications throughout the County of Orange.
THE COUNTY Over the years, the County of Orange has established
a reputation as an innovative leader among local governments and
serves over 3 million residents who live within its 34 cities. The
County of Orange provides local services to its residents which
include, public safety, public health, environmental protection,
regional planning, public assistance, social services and
The County of Orange Health Care Agency (HCA) is a dynamic
organization dedicated to creating and supporting an environment
that promotes the achievement of optimal individual, family and
community health. Under the direction of the Agency Director, a new
and dynamic executive team with an organizational structure
comprised of six service areas – Administrative and Financial,
Behavioral Health, Correctional Health, Regulatory & Medical
Services, Public Health, and Office of Care Coordination - is
committed to meeting the health needs of the diverse Orange County
Clinical Services (CS) promotes the health and well-being of
infants, children, adolescents, adults and families through service
delivery within specialized medical and dental clinics, and
provides prevention, care, and treatment services for sexually
transmitted infections (STIs), human immunodeficiency virus (HIV),
and tuberculosis (TB).
The County of Orange, Health Care Agency is seeking an
experienced manager to lead the CS Division and provide oversight,
management and direction of the programming and core public health
functions provided through the Division. The CS Division Manager
position is responsible for monitoring the incidence of STIs, HIV,
and TB in the community; preventing transmission of disease and
promoting disease prevention; and assuring access to treatment of
communicable diseases including STIs, HIV, and TB. The CS Division
Manager oversees the programs providing service delivery within the
immunization, child health, family planning and dental clinics.
This position works collaboratively with all public health
divisions to effectively respond to public health priorities.
Duties and responsibilities: Manages 164 CS staff within
multiple programs and clinic, including oversight of a large
medical/professional staff consisting of three Medical Directors,
Physicians, Dentists, Nurse Practitioners, Public Health Nurses,
Registered and Licensed Vocational Nurses, Social Workers and other
licensed health professionals.
Oversees and manages an annual operating budget of more than $25
million and allocates program resources to ensure that mandated
services are provided in a cost effective, client focused
Responsible for management of multiple grants for clinical and
Administers and manages program operations, development, and
accountability for program policy decisions.
Participates in the Orange County HIV Planning Council and its
Serves as a member of the Public Health Leadership Team.
Assurance of program compliance with State and County
Oversight of program standards to monitor program compliance
with Medi-Cal and Department of Health Care Services regulations
and quality of care.
Assures that the CS Division is aligned with the HCA Business
Plan and Goals.
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate is a seasoned manager with substantial
knowledge of public health and healthcare administration, including
budget, finance and program development, as well as 5 or more years
of experience in a supervisory and/or leadership capacity.
The ideal candidate will also have extensive knowledge, skills,
and abilities in the following competencies:
Technical Knowledge | Experience Managing and providing
leadership and direction related to the CS programs
Proven experience planning and preparing protocols and
guidelines to meet local, state and/or federal clinical services
Proven experience developing and implementing solutions to
improve outcomes and delivery of care, efficiencies, policies and
procedures and seek best practices
Ensure fiscal integrity, accuracy of program expenditures and
Software proficiency with Microsoft Word, Excel, Power Point,
Knowledge of electronic health records systems
Knowledge of State mandates, laws and County regulations related
to Public Health and communicable disease control
Knowledge of HIPAA regulations
Leadership | Supervision Evaluating the impact of change in
processes, procedures, leadership, and program culture
Resolving staff conflict in a constructive manner to minimize
negative program impact
Using tact and motivational techniques to maximize staff
performance, assess training needs and improve efficiency
Encouraging and facilitating staff cooperation and fostering
commitment and team spirit to achieve program goals
Providing fair, unbiased, and effective leadership for a broad
variety of personnel issues
Administering discipline in a fair and consistent manner in
consultation and collaboration with Human Resource Services
Clearly communicating expectations to staff, implementing
policies and procedures consistently, delegating appropriately, and
using accountability measures fairly
Communication Skills | Oral & Written Communicating verbally and
in writing to accurately and appropriately convey complex
information to different audiences
Presenting information to stakeholders and public forum clearly
Utilizing effective communication skills for team building,
facilitating solutions, and resolving conflict
Demonstrating diplomacy in dealing with a variety of stakeholder
Organizational and Analytical Skills Remaining adaptable and
flexible while maintaining a focus on quality of care and services
to the adults and children served and the medical community
providing the services
Anticipating and identifying potential program problems and
proactively generating alternative solutions
Producing quality work within tight and stressful deadlines
Click here for a complete description of the minimum
qualifications for the classification of Administrative Manager
Human Resource Services (HRS) will screen all application
materials to identify qualified applicants. After screening,
qualified applicants will be referred to the next step and notified
of all further procedures applicable to their status in the
Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for
qualifications that are highly desirable and most needed to
successfully perform the duties of this job. Only those applicants
that meet the qualifications as listed in the job bulletin will be
referred to the next step.
Structured Oral Interview | SOI (Weighted 100%)
Applicants will be interviewed and rated by an oral interview
panel of job knowledge experts. Each applicant's rating will be
based on responses to a series of structured questions designed to
elicit the applicant's qualifications for the job.
Based on the Department's needs, the selection procedures above
may be modified. Candidates will be notified of any changes in the
Once the assessment has been completed, HRS will establish an
eligible list of candidates. Candidates placed on the eligible list
may be referred to a selection interview to be considered for
present and future vacancies. ADDITIONAL INFORMATION EMAIL
Email is the primary form of notification during the
recruitment process. Please ensure your correct email address is
included in our application and use only one email account.
NOTE: User accounts are established for one person only and
should not be shared with another person. Multiple applications
with multiple users may jeopardize your status in the recruitment
process for any positions for which you apply.
Candidates will be notified regarding their status as the
recruitment proceeds via email through the GovernmentJobs.com site.
Please check your email folders, including spam/junk folders,
and/or accept emails ending with "governmentjobs.com" and
"ocgov.com." If your email address should change, please update
your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked
For specific information pertaining to this recruitment, please
contact Evelyn Zhao at (714) 834-4144
EEO INFORMATION Orange County, as an equal employment
encourages applicants from diverse backgrounds to apply.