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Remote Patient Tech Support Customer Experience Specialist

Company: Privia Health
Location: Santa Ana
Posted on: April 10, 2021

Job Description:

A healthcare services company is seeking a Remote Patient Tech Support Customer Experience Specialist. Must be able to: Identify and report common issues and trends to management Analyze, troubleshoot and resolve technology issues with customers Answer high volume, inbound phone calls from providers and patients, utilizing a cloud based phone system Applicants must meet the following qualifications: Excellent written and verbal communication Ability to interact with fellow employees and key stakeholders in a professional manner High School Diploma required Knowledge of iOS, Android, Windows, Desktop Mac systems needed 2-3 years of full time experience in a call center customer service environment

Keywords: Privia Health, Santa Ana , Remote Patient Tech Support Customer Experience Specialist, Other , Santa Ana, California

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