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Lead UX Designer

Company: First American
Location: santa ana
Posted on: May 3, 2021

Job Description:

Company Summary

Join our team! As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company's continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.careers.firstam.com

Job Summary

Are you inspired by designing enterprise-grade applications that drive business impact to the tune of billions of dollars? Do you dream of being at the forefront of using design principles to disrupt decision-making for entire lines of businesses? If you answered yes to any of these then you've got to check out the Design Lead role with First American. First American is building a cutting edge, internal consulting team to grow our business through delighting our customers. If you crave customer satisfaction, are lit up by technology, and live for transformation, this is the job for you.

As a Lead UX Designer, you will own and drive the design for multiple products and platforms that support First American. You will collaboratively work with Product and Engineering to create, refine, and explore ways in which business partners can create a world-class title and escrow technology. In a fast-paced, collaborative environment, you'll drive UX design from early-stage concepts through final delivery and launch. You'll work closely with product management, engineering, and executive leadership across First American. You'll ensure that all voices are heard in the design process, and you'll facilitate design workshops and other collaborative sessions to bring the best ideas to life.

We are looking for a talented and experienced design lead with exceptional problem-solving abilities, clear communication skills, and solid design instincts who can translate business needs into fantastic customer-focused solutions. Ideal candidates are self-starters who bring original ideas and fresh approaches to each project they work on. They are responsive, flexible, and thrive in collaborative work environments.

*Remote work available.

Essentials Functions
  • Lead the UX process on projects from start to finish.
  • Lead and mentor UX designers
  • Act as "go to" with in-depth knowledge of UI/UX and product design best practices and standards
  • Quickly and iteratively create user flows, journey maps, wireframes, prototypes, high fidelity mockups, and detailed UI and visual design specifications
  • Create user-centered designs that promote ease of use and optimize how customers interact with our products
  • Incorporate business requirements, the voice of the customer, user journeys, customer feedback, technical constraints, and usability findings into the design.
  • Develop and maintain detailed information architecture and design specifications.
  • Facilitate design and collaborative workshops
  • Perform metrics analysis post-launch to inform design/UX optimization efforts.
  • Be resourceful and creative to overcome obstacles and turn challenges into opportunities.

Basic Qualifications
  • 10+ years of experience as a UX designer, product designer, or similar.
  • Experience leading and mentoring a team of designers
  • Experience designing for complex web applications with multiple user touchpoints
  • Exceptional product design skills with the ability to implement strategic and conceptual thinking
  • A compelling portfolio of work that demonstrates high-quality design work, and breadth and depth in UX design
  • Proficiency in high-fidelity mockup and prototyping tools such as Figma, Sketch, lnvision, or equivalent
  • Familiarity with design systems
  • Fluency in best practices for information architecture and interaction design, user-centered design and design-thinking methodologies
  • Experience managing projects with complex inter-dependencies, focusing on both long-range projects and immediate tasks
  • Solid written and verbal communication skills with the ability to present a strong rationale for design decisions.
  • Relentless desire for innovation while balancing user model with implementation model.

Preferred Qualifications
  • Master's degree in design, human-computer interaction (HCI), or equivalent professional experience.
  • Experience in financial, B2B, enterprise-level applications
  • Working knowledge in design for mobile and other devices

#LI-TP1

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Keywords: First American, Santa Ana , Lead UX Designer, Other , santa ana, California

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