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Case Manager Generaist Whole Person Care

Company: Volunteers Of America Los Angeles
Location: Santa Ana
Posted on: May 3, 2021

Job Description:

Case Manager Generaist Whole Person CareAdult Services | Santa Ana, CA | Full TimeJob DescriptionWHOLE PERSON CAREWhole Person Care will provide targeted services to the most vulnerable Medi-Cal populations in Los Angeles County through interventions and work force strategies incorporated into the program. This program, which is a Medi-Cal pilot program will bring together health and social services providers across the County to build an more client-centered and community-based system of care, and believe seamless, integrated and coordinated care to the County's neediest populations. The vision of this program is to provide a holistic recovery model for Justice-Involved Populations (individuals reintegrating into the community from the Los Angeles, County Jail or California State Prison.About Us:VOALAHelping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at .WHOLE PERSON CAREWhole Person Care will provide targeted services to the most vulnerable Medi-Cal populations in Los Angeles County through interventions and work force strategies incorporated into the program. This program, which is a Medi-Cal pilot program will bring together health and social services providers across the County to build an more client-centered and community-based system of care, and believe seamless, integrated and coordinated care to the County's neediest populations. The vision of this program is to provide a holistic recovery model for Justice-Involved Populations (individuals reintegrating into the community from the Los Angeles, County Jail or California State Prison.JOB SUMMARY AND PURPOSEThe Case Manager (Generalist) provides intensive case management services to clients classified as low acuity. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available.DUTIES AND RESPONSIBILITIESConducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriateAssess barriers facing the clients and develop a case plan.Coordinate individualized planning with clients to meet short- and long-term needs.Provide service linkages and support systems to ensure identified needs are met.Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriateQualificationsREQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsValid California driver's license, acceptable proof of automobile insurance, and/or reliable mode of transportationEDUCATION:Bachelor's Degree, or Associate's Degree, (in a Social Services related discipline) OR A combination of education and relevant experience (2 years total)EXPERIENCE:No prior experience required with a relevant Bachelor's degreeOtherwise, a Minimum 1-year general experience in case management in addition to the education requirement - ie: a candidate without a degree would require two years of experience in the field plus one year as a case manager or similar job experienceKNOWLEDGE:Case Management ethics, HIPAA, Programmatic standards of operation and clinical engagement, clinical documentation methods, client focused ideology.TECHNOLOGY SKILLS:Basic Microsoft operating system navigation, outlook, word, excel, and power-pointSKILLS AND ABILITIES:Ability to perform under circumstances of possible emotional stress and conflict, including dealing with un-cooperative clientsAbility to develop a strong working relationship with service providersEffective written and oral communications skillsAbility to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standardsAbility to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standardsCOMPETENCIES:Build rapport with those encountered in all aspects the work dayBuild trust, act trustworthyFollow instructions and VOALA proceduresApply principles of client-centered, strength-based counselling (including the principles of the recovery model and trauma-informed practice)Able to identify successes, challenges, and barriers impacting the completion of plans prepared for clientsApply principles of professional boundaries and ethics to on the job situationsAble to de-escalate threatening/volatile situations with clients, or in the workplacePREFERRED QUALIFICATIONS:Bachelor's Degree (Social Work, Social Services, public administration, public health or related field1 year of experience working with target populationHMIS navigationVolunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local lawThis employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.SDL2017

Keywords: Volunteers Of America Los Angeles, Santa Ana , Case Manager Generaist Whole Person Care, Other , Santa Ana, California

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