Account Servicing Specialist - 60 Day Collections
Company: Veros Credit, LLC
Location: Santa Ana
Posted on: May 3, 2021
Veros Credit specializes in the acquisition and servicing of motor
vehicle retail installment contracts from our network of franchise
and independent automobile dealers and has a nationwide presence
with headquarters in Southern California’s Orange County. We
are customer service driven with a “can do” attitude. We offer
a dynamic and friendly “business casual” work environment (jeans
are ok!), competitive pay and an outstanding benefits
Some of our benefit offerings include:
Medical, Dental, and Vision Insurance
Short Term Disability (STD) and Long-Term Disability (LTD)
Employee Assistance Program (EAP)
Paid Time Off (PTO)
Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric
And a lot more!
At Veros Credit, we value our employees and encourage their
professional growth and success by investing in training and
promoting from within.
The Account Servicing Specialist (60 Days) will be responsible for
servicing auto loan accounts that are 60 days delinquent and
documenting all collection activities utilizing loan servicing
Follow and ensure compliance with all company policies and
procedures as well as the Fair Debt Collection Practices Act
Negotiate payment arrangements with borrowers, including offering
suggestions as to how they can meet their obligations, propose
alternative payment methods, and establish payment
Assist borrowers in devising a strategy to allow them to keep their
vehicle while meeting the obligations of the loan.
Accurately and professionally document account information and
Locate customers through the use of databases and references (Skip
Other duties as assigned.
Bilingual (English/Spanish) required.
5+ year(s) of experience in the collections field, preferably in
the subprime consumer lending industry.
Effective communication, negotiation, and problem solving
Ability to read, interpret and apply federal, state and local
Ability to interact with customers in a professional, tactful and
Ability to thrive in a fast-paced work environment and to work
independently and as part of a team.
Available to work a flexible work schedule and overtime as
High School Diploma or GED.
Veros Credit, LLC is an equal opportunity employer.
Keywords: Veros Credit, LLC, Santa Ana , Account Servicing Specialist - 60 Day Collections, Other , Santa Ana, California
Didn't find what you're looking for? Search again!