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Housing Specialist I

Company: Orange County
Location: santa ana
Posted on: May 3, 2021

Job Description:




In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:

Effective July 2, 2021 - 2.5% increase

Effective July 1, 2022 - 3.5% increase

Mandatory Employee Retirement Contributions will decrease on the following dates:

Effective July 2, 2021 - 1.2% decrease

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.


This recruitment is being held to establish an open eligible list to fill current/future Housing Specialist I positions within the OC Housing Authority.


This recruitment will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the County are met. Qualified applicants are encouraged to apply immediately.


Orange County Housing Authority administers federally funded programs to provide monthly rental assistance to qualified tenants in privately owned rental housing. OCHA is a division within OC Community Resources (OCCR).

For more information on OC Community Resources click here.

For more information on the County of Orange click here.


The immediate vacancies are for Bilingual English/Vietnamese-Speaking. Candidates being considered for bilingual positions, will be required to take and successfully pass a bilingual exam prior to job offer. An additional $0.40 is paid for positions requiring bilingual skills.

The eligible list established from this recruitment will also be used to fill any non-bilingual speaking positions as vacancies for the classification should arise.

The Housing Specialist I is a trainee class in the Housing Specialist series and is considered an entry level position. There is no permanent status at the Housing Specialist I level. Incumbents are expected to demonstrate progressive proficiency by performing work with increasing independence in order to advance to the Housing Specialist II level after one (1) year of appointment.

Incumbents learn to perform a variety of office and/or field duties involved in providing housing assistance to low income households under the United States Department of Housing and Urban Development (HUD) Housing Choice Voucher Program (and similar subsidized housing programs).

The Orange County Housing Authority is divided into four (4) sections:

* Occupancy Section * Leasing/Inspection Section * Special Housing Programs * Administration

The general responsibilities and duties associated with this position include, but are not limited to, the following:

* Determine initial and ongoing eligibility as it pertains to agency and federal regulations * Interpret and apply regulations, policies, and procedures * Conduct interviews and program orientation briefings in group and/or one-on-one settings * Collect required documentation from applicants, participants and landlords * Calculate rental assistance payments and repayment arrangements * Perform Housing Quality Standard (HQS) inspections * Perform leasing related activities


The ideal candidate will possess experience related to housing programs as well as working knowledge/experience of interpreting and applying local policy and federal regulations. The ability to speak, read, and/or write in Vietnamese is highly desirable.

In addition, the ideal candidate will possess knowledge and/or experience in the following core competencies:

Technical Expertise

* Possession of housing industry knowledge * Ability to interpret, understand, apply and explain housing laws, regulations, policies, etc. * Compose documents, and correspondence that are technically accurate * Collection, aggregation, calculation and analysis of data * Principles and procedures of office practices, modern office technology, computerized record keeping, and business math * Ability to use Microsoft Office software

Customer Service

* Accurately apply regulations and/or policy and follow procedures to solve challenges * Provide the highest quality service to the public by addressing concerns timely, accurately and professionally

Analysis & Problem Solving

* Take initiative to identify and solve problems * Compile facts, data and input prior to making important decisions * Act decisively and demonstrate good judgment

Organization & Planning

* Organize, plan and structure workload(s) in a manner, which maximizes productivity while ensuring excellent quality * Prioritize workload(s) in accordance with deadlines and Department/County goals/initiatives * Manage time efficiently

Oral & Written Communication

* Effectively communicate orally and in writing * Communicate technical and complex information in a clear and easy to understand manner * Compose correspondence for a wide-range of audiences * Create and conduct informative presentations


Please click here to view the minimum qualifications for Housing Specialist I.


Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.

Online Exam | Multiple Choice (Weighted 100%)

An online exam consisting of job-related questions will be administered. Candidates who pass this test will be referred to the next step. This is a standardized test and there are no study guides available.

Online Exam Dates:

Week of April 19, 2021

Week of May 3, 2021

Week of May 17, 2021

Week of May 31, 2021

* Schedule subject to change at any time.

Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures.

Eligible List

Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies.

Special Note: For a Bilingual Vietnamese-Speaking position a language proficiency exam may be administered at the selection interview.

Veterans Employment Preference

The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION


Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "" and "" If your email address should change, please update your profile at


Click here for additional Frequently Asked Questions.

Questions? For specific information pertaining to this recruitment, contact Freddy Jimenez at 714-480-2863 or by email at


Orange County, as an equal employment opportunity employer,

encourages applicants from diverse backgrounds to apply.

Keywords: Orange County, Santa Ana , Housing Specialist I, Other , santa ana, California

Click here to apply!

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