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QC Supervisor, 2nd Shift - Med Device Mfg

Company: Orchid Orthopedics
Location: Santa Ana
Posted on: October 2, 2021

Job Description:

The Quality Control Supervisor, Orchid Santa Ana is responsible for managing a team of Quality Personnel to perform all Quality Control functions including receiving, in process and final inspection, final Product Review and final acceptance on any/all products processed and to ensure compliance with all regulatory and customer requirements in accordance with established policies, practices and procedures and appropriate regulatory agencies. Responsible for overseeing the day to day operations of the inspection team, directing the work and providing assistance to team members to ensure the correct processes are being followed at all times.

The Quality Control Supervisor, Santa Ana reports to the Manager, Quality, Full-Site Leadership and is part of the Quality Control team.

No Shift ($0) (United States of America)


  • Lead quality and compliance by utilizing One Orchid global processes and complying with all Quality Management Systems (QMS) documentation requirements and establishing/supporting plan(s) to meet/exceed Key Performance Indicators (KPIs) for Quality that support Safety, Compliance, Six Sigma Quality, On-Time Delivery (OTD) and financial objectives.
  • Provide leadership and oversight of day to day operations in Quality Control department; direct work and provides assistance to team members to ensure correct processes are followed at all times.
  • Lead and develop team members following the One Orchid global talent management approach to select, manage, and develop our best team. Ensure the growth of our positive business culture through behaviors that align with our core values and leadership competencies.
  • Responsible for talent development of Quality Personnel through hands-on coaching, mentoring and on-the-job skills training.
  • Develops and implements procedures and ensures employee compliance.
  • Consults with others: team leads/managers regarding policies, procedures, specification, and other customer & quality requirements, as needed.
  • Provides and documents training on standard of work instructions, policies, and procedures in a timely manner to ensure team members have the required knowledge and skills prior to performing work independently. This includes conducting, documenting and evaluating training effectiveness.
  • Enforce and reinforce expectations; Notify Manager of safety concerns and training needs.
  • Utilizes knowledge of continuous improvement concepts to improve department efficiency and productivity.
  • Effectively communicates performance goals and expectations with employees to help in their continuous improvement.
  • Recommends measures to improve work flow, worker performance, quality and delivery of product. Involves full team to develop and launch productivity changes.
  • Establishes and adjusts work priorities to meet department schedules. Schedules employees. Approves absences requests to ensure department can sustain level of work needed.
  • Notify manager of equipment maintenance/repair issues; Ensures and verifies calibration and preventative maintenance is performed on-time and as required within the Quality Control department.
  • Review blueprints and all documentation to ensure the proper materials were used and specifications followed.
  • Assists with complex problems including root cause analysis and corrective action response to develop and evaluate options and implement solutions.
  • Quarantine nonconforming parts as needed and facilitates MRB review and disposition of non-conforming product.
  • Contributes information and analysis to strategic plans and reviews; preparing and completing action plans; implementing appropriate countermeasures for KPI's, identifying and resolving problems; determining system improvements; implementing change.
  • Ensure production metrics are being tracked and earned hours achieved. Adjust work priorities to meet production schedules.
  • Daily and where it is needed; perform the work of the team members ensuring coverage and continuous operation.
  • Keeps manager informed of issues or matters of significance. Escalates issues outside department to manager. Participates in Gemba walk and reports department metrics daily.
  • Participates in the selection of talent for department. Participates in hiring and termination decisions.
  • Identifies the knowledge, skills, and abilities required for each employee.
  • Leads and develops employees. Identifies performance gaps and/or opportunities and develops/implements plan to reduce/eliminate gaps.
  • Ensures that employees have necessary knowledge, skills, and abilities to be successful in their roles. When skill gaps are identified, develops/implements action plan to address and eliminate these gaps. Continuously develops team.
  • Oversees the training of new employees on standard of work instructions and policies and procedures.
  • Ensures required training is provided and validates effectiveness of training.
  • Manages employee performance. Rewards high performers and address underperforming employees. Writes and delivers performance evaluations and development plans, utilizing feedback from Team Leads.
  • Addresses employee issues, escalates and/or redirects as needed. Involves and consults with Human Resources.
  • Manages employee scheduling and approves absences and employee timecards.
  • Perform other duties as required or directed.
  • Leads quality and compliance by utilizing One Orchid global processes and complying with all Quality Management Systems (QMS) documentation requirements and establishing/supporting plan(s) to meet/exceed Key Performance Indicators (KPIs) for Quality that support Safety, Compliance, Six Sigma Quality, On-Time Delivery (OTD) and financial objectives. Manages quality plan development & execution; addresses production concerns in PQA to ensure countermeasures are made in a timely manner. Monitors quality standards of productions.


3+ Years of experience in a leadership role (Required), 3+ Years of Experience in A Manufacturing Environment (Required)

High School Or Equivalent Required, , , Bachelor - Engineering

None - ---

Accuracy and Attention to Detail (Working Experience), Accuracy and Attention to Detail (Working Experience), Blueprint Reading (Working Experience), Collaboration (Working Experience), Communication (Working Experience), Computer Knowledge (Working Experience), Confidentiality (Working Experience), Data Entry (Working Experience), Decision Making and Critical Thinking (Working Experience), ERP Software (Working Experience), Final Inspection (Working Experience), Flexibility & Adaptability (Working Experience), GD&T (Working Experience), Inspection Knowledge (Working Experience), Integrity (Working Experience), Layout Inspection (Working Experience), Leadership (Working Experience), Manufacturing Regulatory Environment (Working Experience), Performance Management and Development (Working Experience), Problem Solving (Working Experience), Quality Inspection Metrology Tools (Working Experience), Quality Management (Working Experience), Results (Working Experience), Team Management and Team Building (Working Experience), Teamwork (Working Experience) {+ 1 more}

  • Opportunity to work in a growing company
  • Ability to help people live a longer, more active life
  • Comprehensive benefit package
  • Ability to work in an organization that values:
    • Integrity First: We do the right thing
    • Teamwork: We are one Orchid
    • Results: Our results matter


  • Frequent and repetitive use of hands and fingers
  • Occasionally moves heavy equipment, boxes, and other materials and tools.
  • Requires sitting for extended periods of time.
  • Wear safety glasses on production areas
  • Able to work in a fast-paced, stressful, quality oriented environment

  • Candidates offered employment may be required to submit to a pre-employment background check and pre-employment drug-screening based on position requirements
  • Candidates must be able to provide proof of eligibility to work in the United States through eVerify

EOE, including disability/vets

Keywords: Orchid Orthopedics, Santa Ana , QC Supervisor, 2nd Shift - Med Device Mfg, Other , Santa Ana, California

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