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IT Desktop Support

Company: Veros Real Estate Solutions
Location: Santa Ana
Posted on: November 12, 2021

Job Description:

About the Company: Headquartered in Santa Ana California, Veros (www.veros.com) is a technology company that develops, operates and maintains custom software and business analytic solutions for the financial services industry.We are looking for a self-motivated, independent person to play a critical role, supporting the company's end user technology needs. Veros offers a unique opportunity that encourages creativity and professional growth along with a competitive salary and benefits package including medical, dental, vision, life, 401(k), paid vacation, holidays, and more. Great opportunity for the right person! Job Description: Reporting to the IT Operations Manager, this position provides primary service and support for all end user desktop technology needs, including computer, telephone and peripheral devices. In addition to desktop technology support, the position is also required to provide specialist technical maintenance and support functions for several of the companies' internal business operations systems. Principal Responsibilities:Hardware Administration Manage daily operations for 150 Windows workstations, 15 Windows Servers ShoreTel phone systems and phones Corporate owned tablets and cell phones Maintain all corporate networking infrastructures Ability to perform physical tasks, such as moving computers and servers Installation and configuration network and local printers Software Maintenance Installation, configuration and maintenance of all Windows 10 workstations Manage Windows Updates through Microsoft WSUS server Active directory administration including group policies, user administration, file shares and print queues Administer corporate guest WiFi network Installation, configuration and maintenance of asset management and inventory systems, anti-virus and endpoint protection software Backup & Recovery Operate all Windows-level backup and recovery systems using Backup Exec to guarantee a stable operational environment and recovery standards as provided for in existing Service Level Agreements Security Maintain a secure environment for sensitive customer, prospect and organizational trade secret data Qualifications: Proficiency in the following skills is required with skill level as noted: (Basic, Intermediate, Advanced, Expert) Windows 10 - Intermediate Active Directory - Intermediate Microsoft Windows Server 2012 R2, 2016 - Beginner Microsoft Office products - Advanced Office 365 - Beginner Networking - Beginner Prior practical experience in the following areas is considered relevant to the position as indicated: (Mandatory, Desirable, Useful) Proficiency in supporting Windows 10, iOS devices, Active Directory, DNS, POP, and SMTP - MandatoryAll areas of Network management, including knowledge of network protocols (TCP/IP, VLANS, Trunking) and routing architecture - Desirable Basic understanding or firewall and VPN's' - Desirable Experience working on large enterprise projects - Desirable Excellent communication skills - Mandatory Veros is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Veros Real Estate Solutions, Santa Ana , IT Desktop Support, Other , Santa Ana, California

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