Remote Cybersecurity Customer Success Lead
Company: VirtualVocations
Location: Santa Ana
Posted on: May 13, 2022
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Job Description:
A cybersecurity company has a current position open for a Remote
Cybersecurity Customer Success Lead.
Core Responsibilities of this position include:
Defining and building out a highly productive and efficient
post-sales team.
Developing and delivering a roadmap to success, advising customers
to reach business goals
Managing account book towards NRR and GRR targets
Must meet the following requirements for consideration:
Understand the variety of roles a customer success manager plays
and can easily oscillate between them
Are comfortable with the transactional aspect of customer
success
Able to prioritize customer experience with a focus on customer
happiness and retention
Have proven capacity to develop relationships and optimize
enterprise customer accounts
Have strong business acumen and an interest in machine learning &
information security
Have an aptitude for digesting and effectively communicating
technical concepts across audiences of varying technical
ability
Keywords: VirtualVocations, Santa Ana , Remote Cybersecurity Customer Success Lead, Other , Santa Ana, California
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