Workers Compensation Coordinator - HYBRID

Company: Allied Universal
Location: Santa Ana
Posted on: June 23, 2022

Job Description:

Allied Universal -, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!The Senior Worker's Compensation Legal Specialist is responsible for the management and oversight of workers' compensation claims (reportable and first aid) from report through claim closure, in conjunction with the third party administrator, while minimizing overall insurance costs. This includes return to work management, related leave of absence files and requests, self-insurance and state monopolistic programs and other duties as directed.RESPONSIBILITIES:

• Manage portfolio of multi-state workers' compensation claims (current and run-off programs)
• Responsible for reviewing workers' compensation claims, collecting relevant facts surrounding the circumstances of the claim, and assisting with making the initial determination of claim type (reportable or first aid)
• Manage return-to-work program; work with branches, medical providers and employees regarding work restrictions, documentation, and ability to accommodate according to company guidelines to proactively return injured employees to work as quickly as medically possible
• Work with assigned claims administrator on claim status throughout the "life" of the claim. Maintain effective management of files with regular follow up
• Manage the workers' compensation inbox
• Maintain regular contact with insurance carrier/claims adjusters/third-party administrator on claim status, proactively driving responses and reviewing reports with supervisor; make recommendations on claims handling and seek direction from supervisor on open issues
• Meet regularly with supervisors to provide updates on claims and open/unresolved issues, with the objective of driving for claims closure and regular status updates
• Organize and complete workers' compensation claim reviews and audits helping to assist with the resolution of the claims
• Assist with other workers' compensation duties as directed by supervisor on an as needed basisQUALIFICATIONS:
  • High school diploma or equivalent or a minimum of 5 years of verifiable work experience
  • Minimum of 5 years of related experience in human resource, workers compensation, or other related field of administration and processing of paperwork and materials
  • Ability to work independently and be self-directed, but also have ability and understanding of areas that require authorization and direction from supervisor, and when/how to provide regular updates
  • High level of customer service and ability to effectively interact with all levels within the organization as well as outside with various vendors and providers
  • Highly organized, with ability to process a very high volume of paper and information in an effective manner, including ensuring that information and its impact on the organization is absorbed and understood
  • Proficient in all Microsoft Office applications, Word, Excel and PowerPoint; good comfort level with integrating multiple applications to streamline operations through technology solutions
  • Professional, articulate and able to use good independent judgment and discretionPREFERRED QUALIFICATIONS:
    • College degree with emphasis in Business, Human Relations, or related field of study
    • Experience directing working with workers compensation claims administration in a corporate, carrier, legal or third-party administrator environmentAllied Universal - is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.AUS.comWe proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Keywords: Allied Universal, Santa Ana , Workers Compensation Coordinator - HYBRID, Other , Santa Ana, California