SantaAnaRecruiter Since 2001
the smart solution for Santa Ana jobs

Customer Service Representative

Company: The Edge Treatment Center
Location: Santa Ana
Posted on: March 16, 2023

Job Description:

Customer Service Representative / Jr Social Media CSR In-Office Position - Local Candidates Only - Office located in Santa Ana, CA Job Type: Full-time Pay: $20.00 - $25.00 Per Hour Benefits:

  • Medical and dental insurance. -
    • 401(k) plan. -
    • Paid vacation. -
    • Paid sick time. -
    • Paid holidays. - The Edge Treatment Center is a dynamic addiction recovery provider located in central Orange County, CA. - Our experts are committed to providing the highest quality of care in an atmosphere that nurtures both healing and growth. - Responsibilities include, but are not limited to the following:
      • Replying to social media messages in a professional and timely manner . Ability to spell and use proper grammar are a must.
      • Familiar with responding to posts on the following social media platforms include but are not limited to Facebook / Instagram / TikTok / Yelp / LinkedIn / YouTube
      • Determining if post is coming from potential client .
      • Getting potential clients on the phone. Communicating verbally with confident, trusting, and empathetic tone. -
      • Entering information in CRM.
      • Completing initial intake to determine basic eligibility .
      • Transferring client to SR Admissions agent.
      • Follow up on older leads to help determine eligibility .
      • Listening and grading recorded calls. - - Competency in the Following Programs is a Plus but not Required:
        • Salesforce
        • Microsoft Word
        • Microsoft Excel
        • Microsoft Outlook
        • PowerPoint -
        • Facebook messenger
        • YouTube messenger -
        • Yelp -
        • Instagram - Powered by JazzHR

Keywords: The Edge Treatment Center, Santa Ana , Customer Service Representative, Other , Santa Ana, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Ana RSS job feeds