It Support Specialist I- Depot
Company: ICS Complete
Location: Santa Ana
Posted on: March 17, 2023
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Job Description:
Are you looking for a fast-paced working environment with a
tight-knit, fun-loving company culture? Are you interested in a
company that will help advance your career and help you unleash
your awesome potential? Would you like to work for one of Orange
County Business Journal's Best Places to Work and Inc. 5000's
Fastest Growing Private Companies? If any of this applies to you,
keep reading! Who we are: At TechMD, an ICS company
(https://www.techmd.com/about-us/), Our Core Values are: Investing
in others Doing IT right and doing IT better Staying positive and
having fun This position is based in Southern California. TechMD is
an award-winning IT services firm that specializes in managed IT
services, managed cybersecurity, cloud solutions, and strategic IT
consulting. TechMD is part of the ICS Complete family, check us out
at icscomplete.com We have a long tradition of investing in our
people, because we think that an effective company is built on
empowering people to be leaders, providing opportunities for
personal and career growth, and fostering a hard-working but
fun-loving environment. Job Purpose and Position Overview: Process
all the hardware preparation and repair related requests for our
clients and internally. Specific Job Duties/Responsibilities: --
Handling new equipment repair or configuration as needed. --
Prepare new backup devices for hand-off to Proactive Team. --
Maintain and update Depot servers and ImmyBot.-- Complete
deployment checklists with detail for smooth transition to other
departments. -- Transferring equipment to appropriate departments
and warehouses upon completion. -- Working with clients to collect
the needed information about the configuration of their new
equipment.-- Other duties may be added as defined Required
Qualifications/Skills: -- College degree preferred -- Must have the
ability to handle multiple tasks and priorities -- Must be
detail-oriented -- Must have strong interpersonal communication and
team-based skills -- Must have strong documentation skills -- Must
have exceptional oral and written communication skills -- Basic
knowledge of computer hardware, software and equipment -- Being a
self-starter as well as a problem-solver Physical Requirements:
?Normal Office?Heavy work (lift 30-50 lbs.) ?Light work (lift 10
lbs.) ? Very heavy work (lift over 50 lbs.) ?Medium work (lift
11-30 lbs.) ?Other physical requirements (note): -- The employee
frequently is required to sit for extended periods of time and use
hands to operate computer keyboard, telephone and basic office
equipment -- While performing the duties of this job, the employee
is regularly required to talk and hear -- Ability to drive company
owned or personal vehicle PI208166278
Keywords: ICS Complete, Santa Ana , It Support Specialist I- Depot, Other , Santa Ana, California
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