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IT Support Specialist

Company: FUJIFILM Holdings America Corporation
Location: Santa Ana
Posted on: May 21, 2023

Job Description:

FUJIFILM Irvine Scientific, Inc. is a worldwide leader in the innovation and manufacture of cell culture media, reagents, and medical devices for researchers and clinicians. The company provides unrivaled service and quality to scientists working in biopharmaceuticals, cell therapy, regenerative medicine, assisted reproductive technology and cytogenetics, and industrial cell culture for the large-scale production of biotherapeutics and vaccines. FUJIFILM Irvine Scientific adheres to ISO and FDA regulations and operates dual cGMP manufacturing facilities in California, USA, and Tokyo, Japan. The company's consultative philosophy and expertise in cell culture and compliance provide customers with unique capabilities and support. For over 50 years, FUJIFILM Irvine Scientific has remained uniquely flexible and focused on media while becoming a strategic global leader in media products and services. - FUJIFILM Irvine Scientific, Inc. is a subsidiary of FUJIFILM Holdings America Corporation, reporting to FUJIFILM Holdings Corporation
We are hiring an IT Support Specialist. The IT Support Specialist will Installs, maintains, analyzes, troubleshoots, and repairs personal computer systems and laptops, related hardware components and computer peripherals, and personal computer software applications and operating systems Company wide.
External US
IT Help Desk Support

  • Provide PC and laptop hardware support, including installations, relocations, and upgrades.
  • Provide necessary desktop application support and deployment.
  • Responsible for creating and maintaining user login, group access and security records.
  • Provide necessary user training on network and desktop applications.
  • Provide additional technical support services, such as teleconference and videoconference meetings; desktop phone support; conference room projectors and audio-visual support; network cabling and connectivity; etc.

    IT Asset Inventory

    • Maintain inventory and configuration documentation on Company computers.
    • Maintain software inventory and licensing records for Company computers.


      • Submitting information for budgets; monitoring expenses.
      • Protects organization's value by keeping information confidential. - Practices and promotes ethical computing.
      • Provide secondary support and assistance to other IT staff members.
      • Create and maintain documentation and desktop instructions for all routinely performed tasks.
      • May participate in rotation of 24/7 support for critical IT issues

        Systems Administration

        • Basic account management associated with access and permissions, such as Active Directory, email account access, etc.
        • May monitor network and system resources to ensure availability and optimal performance.
        • May support routine network backups and routine systems and networking tasks, or other special tasks as assigned.
        • Will escalate problems as required to system engineers, ERP/database administrators, and/or to IT management as required.

          Experience/ Education:

          • BS/BA in Computer Science or equivalent experience.
          • Minimum 2 years in an information technology service role, with direct experience supporting end-user computer hardware and software in a networked corporate environment. -
          • Technical background with Windows Administration, Ethernet / Fiber and wireless technology, TCP/IP and related networking technology, networked systems and printer setups, maintenance and troubleshooting of personal computer hardware, software, and operating systems.
          • Major desktop applications, Windows operating environments, and networking technologies; additional knowledge of equipment and technologies listed throughout this job description is required.
          • Windows Systems Administration.
          • Desirable Skills / Certifications:
          • MCSE or equivalent, Active Directory
          • Microsoft Exchange
          • ITIL IT Service Management
          • Cisco Certification
          • SQL Administration
          • Ability to speak and read English fluently.
          • Good oral and written communication skills.

            PHYSICAL DEMANDS described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to per essential functions.

            • Must occasionally lift and/or move equipment weighing up to 40 pounds.
            • Job requires extensive walking, standing, sitting, climbing ladders, maneuvering through crawl spaces, sometimes being on knees; must be able to manipulate standard tools of the trade, e.g., pliers, screwdrivers, wire strippers/cutters, etc.
            • Is frequently required to read, compute, view computer screens, etc.

              WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

              • The noise level in the work environment is that of a business office with telephones, computers and printers operating.

                -For California, the base salary range for this position is $23.00 to $37.00 hourly. Compensation for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience, location, etc.).
                EEO/COVID/AGENCY NOTES
                Fujifilm is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.
                In -the event that COVID-19 -vaccine mandates issued by the federal government, or by state or local government -become effective and enforceable, the Company -will -require that the successful candidate hired for positions -covered under relevant government vaccine mandate(s) -be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. - For all -positions, the Company -encourages vaccination against COVID-19 and -may require that the successful candidate hired be willing to test for the COVID-19 virus -periodically -and wear a face covering indoors absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.
                To all agencies: Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms'/employment agencies to any employee at Fujifilm via-email, the internet, or in any form and/or method will be deemed the sole property of Fujifilm, unless such search firms'/employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place. In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.

Keywords: FUJIFILM Holdings America Corporation, Santa Ana , IT Support Specialist, Other , Santa Ana, California

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