Buffet & Floor Attendant, American Airlines Admirals Club
Company: HMSHOST
Location: Santa Ana
Posted on: May 25, 2023
Job Description:
With a career at HMSHost, you really benefit! We Offer
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- *401(k) retirement plan with company match or Pension
- *Company paid life insurance
- *Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program - refer a friend and earn a bonus *Benefits
may vary by position so ask your recruiter for details.
Summary
The Admirals Club Floor Attendant is responsible for cleaning and
maintaining the dining and/or buffet area within the lounge and
serving guests food items, following all established service and
guest experience standards.
Essential Functions
- Ensures all food and beverages are arranged to established
service standards
- Sets up, stocks, cleans and maintains food and beverage
offerings
- Maintains all coffee and beverage services
- Maintains standards of service and guest experience
- Serves and responds to the food and beverage needs of
guests
- Uses tray for all guest service
- Maintains in-depth knowledge of products on hand
- Clears, cleans and sanitizes tables, seats, dining area and
buffet area
- Maintains food temperature
- Assists with basic food preparation (e.g. warming up soup,
operating panini press)
- Provides comprehensive floor presence
- Follows all established rules and sequence of service and
dining etiquette standards
- Ensures a positive guest experience for all customers and
resolves customer complaints in a manner consistent with policy,
and with customer satisfaction in mind Minimum Qualifications,
Knowledge, Skills, and Work Environment
- Requires at least 3 years of closely related work experiencing,
including experience servicing customers in a premium airport
lounge or closely related food and beverage establishment
- Requires ability to demonstrate tact and discretion in
interactions with premium clientele
- Requires ability to maintain a presentable and polished
appearance in keeping with service standards for premium
clientele
- Requires ability to work long hours, while standing.
- Possess strong sanitation habits.
- Requires ability to provide strong customer service
- Ability to multi-task and ability to interact with customers
and coworkers in a friendly, enthusiastic and outgoing manner Equal
Opportunity Employer (EOE) Minority/Female/Disabled/Veteran
(M/F/D/V) Drug Free Workplace (DFW)
Source: HMSHost
Keywords: HMSHOST, Santa Ana , Buffet & Floor Attendant, American Airlines Admirals Club, Other , Santa Ana, California
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