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Help Desk Technician

Company: Robert Half
Location: Santa Ana
Posted on: March 18, 2020

Job Description:

Description If supporting local and field users is among your skills, consider Robert Half Technology's opening for a Help Desk Analyst. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Irvine, California, the Help Desk Analyst opportunity is a full-time role. Responsibilities - Respond and follow up on technical help tickets submitted via phone, email, and walk-ups - Independently investigate and implement solutions to technical issues - Contribute IT support for productivity software, operating systems, and a variety of other applications used internally - Spot recurring technical issues and deploy solutions to address the root of the problems Requirements - Good understanding of IT support ticketing systems - Ability to recognize, evaluate, and resolve problems effectively - Working knowledge of user administration and bug fixing in a client server environment - Background in installing and configuring operating systems, networked and local printers, and business applications - Microsoft Office 365 experience - Proficiency in Basic Troubleshooting - Solid understanding of Zendesk - Firm grasp of basic networking concepts Send Resume to Kevin.Hellorht.com. Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go! Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Santa Ana , Help Desk Technician, Professions , Santa Ana, California

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