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Remote Delivery Workforce Planning Analyst

Company: VirtualVocations
Location: Santa Ana
Posted on: November 18, 2022

Job Description:

A managed healthcare and insurance company is seeking a Remote Delivery Workforce Planning Analyst.

Core Responsibilities Include:
Driving toward forecast/financial accuracy goals and objectives
Delivering contact rate analysis
Providing Membership impact analysis
Qualifications Include:

1+ years of experience with Workforce Management software
2+ years of experience in service operations center, call center, or Workforce Management
Experience leading or managing projects
Solid understanding of Excel

Keywords: VirtualVocations, Santa Ana , Remote Delivery Workforce Planning Analyst, Professions , Santa Ana, California

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