Business Analyst - Salesforce
Company: Behr Process Corporation
Location: Santa Ana
Posted on: March 15, 2023
Job Description:
Our Ongoing Commitment to Diversity, Equity & Inclusion We
believe a workplace that encourages and values different voices,
perspectives, and backgrounds builds better teams, better
solutions, and more innovation. The goal is for every single team
member to have a voice and experience a sense of belonging here,
regardless of where they sit in the organization and what their
background is. We look forward to your sharing your outstanding and
unique talents and perspectives with us!To thrive as a Business
Analyst, you must be a team player, analytical, detail oriented,
and energized by problem solving. Having a solutions mindset will
be key in this role as the subject matter expert on all technical
and functional administration, support, maintenance, and stability
of the Salesforce platform, including Sales, Service, and Marketing
Clouds.As the Salesforce Business Analyst with Behr, you will work
closely with developers, platform management, and business
stakeholders to influence and support internal Salesforce releases.
In this role, you will work directly with a team of other system
administrators to provide guidance in meeting SLAs (service level
agreements) and resolving end user support tickets (ServiceNow).
The candidate will be encouraged to automate standard procedures
where possible, document systems and processes, monitor products
jobs, triggers, workflows, for consistent performance and perform
Disaster Recovery planning / exercises for business continuity. In
this role, the candidate will lead technical evaluation,
installation and configuration of managed packages, assist key
stakeholders with evaluation and partner closely with our
leadership team providing feedback and recommendations on platform
optimization, security, and stability.Here's what we're looking for
from you:Formal Knowledge
- Bachelor's degree in Information Systems, Computer Science, or
equivalent experience.
- Advanced system administrator experience with Salesforce.
- Knowledge of the SDLC (Software Development Life Cycle)
process, Agile (Scrum)
- Minimum 3-5 years of experience supporting complete packaged
software project implementations required
- Minimum 3-5 years of experience and demonstrated understanding
of technical architectures involving multiple applications.
- Minimum 3-5 years of experience and demonstrated knowledge of
integration tools and methodologies.
- Experience establishing and tuning environments required.
- Experience with managing large data sets, including the use of
data management tools like Salesforce Workbench and Data
Loader.
- Proven experience managing multiple projects
simultaneously.Specialized Training or Knowledge
- Salesforce Certified Administrator required
- Salesforce Certified Advanced Administrator; Salesforce
Certified Platform App Builder; Salesforce Service Cloud;
Salesforce Marketing Cloud preferred
- MS SQL, MS Office Applications, including Access, Excel, Word,
Outlook, and Teams.Here's what we offer you:
- Competitive pay and bonus opportunities.
- Accrue 15 paid days off the first year.
- 401(k) retirement plan with 4% match.
- Competitive health plans for individuals and families.
- Check out behr.com/careers to view a comprehensive list of our
benefits and perks.#LI-AM1Founded in 1947, Behr Paint Company is
one of the largest manufacturers of paints, primers, decorative
finishes, stains, surface preparation, and application products for
do-it-yourselfers and professionals in the United States, Canada,
Mexico, China, and Chile. The Santa Ana, Calif.-based company and
maker of the BEHR, KILZ, WHIZZ, and E&J brands is dedicated to
meeting the project needs of DIYers, professionals, architects, and
designers with an unwavering commitment to quality, innovation, and
value. At Behr Paint, we strive to have all team members bring
their best selves and their unique perspectives every day.Company:
Behr Paint CompanyFull timeHiring Range: $77,200.00 -
$121,363.00Actual compensation may vary based on various factors
including experience, education, geographic location, and/or
skills.BEHR (the "Company") is an equal opportunity employer and we
want to have the best available persons in every job. The Company
makes employment decisions only based on merit. It is the Company's
policy to prohibit discrimination in any employment opportunity
(including but not limited to recruitment, employment, promotion,
salary increases, benefits, termination and all other terms and
conditions of employment) based on race, color, sex, sexual
orientation, gender, gender identity, gender expression, genetic
information, pregnancy, religious creed, national origin, ancestry,
age, physical/mental disability, medical condition,
marital/domestic partner status, military and veteran status,
height, weight or any other such characteristic protected by
federal, state or local law. The Company is committed to complying
with all applicable laws providing equal employment opportunities.
This commitment applies to all persons involved in the operations
of the Company regardless of where the employee is located and
prohibits unlawful discrimination by any employee of the
Company.BEHR is an E-Verify employer. E-Verify is an Internet based
system operated by the Department of Homeland Security (DHS) in
partnership with the Social Security Administration (SSA) that
allows participating employers to electronically verify the
employment eligibility of their newly hired employees in the United
States. Please click on the following links for more
information.E-Verify Participation Poster:E-Verify Right to Work
Poster: &
Keywords: Behr Process Corporation, Santa Ana , Business Analyst - Salesforce, Professions , Santa Ana, California
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