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Business Analyst - Salesforce

Company: Behr Process Corporation
Location: Santa Ana
Posted on: March 15, 2023

Job Description:

Our Ongoing Commitment to Diversity, Equity & Inclusion We believe a workplace that encourages and values different voices, perspectives, and backgrounds builds better teams, better solutions, and more innovation. The goal is for every single team member to have a voice and experience a sense of belonging here, regardless of where they sit in the organization and what their background is. We look forward to your sharing your outstanding and unique talents and perspectives with us!To thrive as a Business Analyst, you must be a team player, analytical, detail oriented, and energized by problem solving. Having a solutions mindset will be key in this role as the subject matter expert on all technical and functional administration, support, maintenance, and stability of the Salesforce platform, including Sales, Service, and Marketing Clouds.As the Salesforce Business Analyst with Behr, you will work closely with developers, platform management, and business stakeholders to influence and support internal Salesforce releases. In this role, you will work directly with a team of other system administrators to provide guidance in meeting SLAs (service level agreements) and resolving end user support tickets (ServiceNow). The candidate will be encouraged to automate standard procedures where possible, document systems and processes, monitor products jobs, triggers, workflows, for consistent performance and perform Disaster Recovery planning / exercises for business continuity. In this role, the candidate will lead technical evaluation, installation and configuration of managed packages, assist key stakeholders with evaluation and partner closely with our leadership team providing feedback and recommendations on platform optimization, security, and stability.Here's what we're looking for from you:Formal Knowledge

  • Bachelor's degree in Information Systems, Computer Science, or equivalent experience.
  • Advanced system administrator experience with Salesforce.
  • Knowledge of the SDLC (Software Development Life Cycle) process, Agile (Scrum)
  • Minimum 3-5 years of experience supporting complete packaged software project implementations required
  • Minimum 3-5 years of experience and demonstrated understanding of technical architectures involving multiple applications.
  • Minimum 3-5 years of experience and demonstrated knowledge of integration tools and methodologies.
  • Experience establishing and tuning environments required.
  • Experience with managing large data sets, including the use of data management tools like Salesforce Workbench and Data Loader.
  • Proven experience managing multiple projects simultaneously.Specialized Training or Knowledge
    • Salesforce Certified Administrator required
    • Salesforce Certified Advanced Administrator; Salesforce Certified Platform App Builder; Salesforce Service Cloud; Salesforce Marketing Cloud preferred
    • MS SQL, MS Office Applications, including Access, Excel, Word, Outlook, and Teams.Here's what we offer you:
      • Competitive pay and bonus opportunities.
      • Accrue 15 paid days off the first year.
      • 401(k) retirement plan with 4% match.
      • Competitive health plans for individuals and families.
      • Check out to view a comprehensive list of our benefits and perks.#LI-AM1Founded in 1947, Behr Paint Company is one of the largest manufacturers of paints, primers, decorative finishes, stains, surface preparation, and application products for do-it-yourselfers and professionals in the United States, Canada, Mexico, China, and Chile. The Santa Ana, Calif.-based company and maker of the BEHR, KILZ, WHIZZ, and E&J brands is dedicated to meeting the project needs of DIYers, professionals, architects, and designers with an unwavering commitment to quality, innovation, and value. At Behr Paint, we strive to have all team members bring their best selves and their unique perspectives every day.Company: Behr Paint CompanyFull timeHiring Range: $77,200.00 - $121,363.00Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.BEHR (the "Company") is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.BEHR is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.E-Verify Participation Poster:E-Verify Right to Work Poster: &

Keywords: Behr Process Corporation, Santa Ana , Business Analyst - Salesforce, Professions , Santa Ana, California

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