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Information Processing Technician

Company: Orange County
Location: Santa Ana
Posted on: March 16, 2023

Job Description:


Information Processing Technician

This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately.

The Eligible List established from this recruitment will be used to fill current and future Information Processing Technician vacancies until the next recruitment. The current vacancy is within the Social Services Agency. This list may also be used to fill positions in similar and/or lower classifications within the County of Orange.


* Type at a corrected rate from 45 to 60 words per minute
* Produce a variety of difficult and complex materials
* Advanced keyboarding and correction skills

Click here to review Examples of Duties.


The current vacancies are with the Social Services Agency (SSA).

Note: Some SSA positions will be assigned to work in the southern part of Orange County.

Click here to learn more about the Social Services Agency.

Click here to learn more about the County of Orange.


The ideal candidate must demonstrate sufficient hands on experience using Microsoft Word, Excel and Outlook.


Click here to view the Minimum Qualifications for the Information Processing Technician classification.


Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (NACES). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.


Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone to individuals and groups; possess body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard and utilize office equipment.


Function effectively in a standard office environment with moderate noise level.


Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process.

Application Screening: (Refer/Non-Refer)

Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step.

Online Assessment - Weighted 100%

HRS will administer an online exam which may include a typing test and the ability to use Microsoft Word and Microsoft Excel.

Click here for Online Assessment practice tests. Please note that the level of difficulty of the practice tests may not exactly reflect the level of difficulty of the test you will be asked to complete.

Veterans Employment Preference

The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings.

Please click here to review the policy.

Eligible List

Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list.

Based on the Department's needs, the selection procedures listed above may be modified. Applicants will be notified of any changes in the selection procedures.


Please see below for important information regarding COVID-19 related requirements.

The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows:

* Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason)
* In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status.

The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position.


Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "" and "" If your email address should change, please update your profile at


Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, contact Jamiee Lang at or (714) 245-6227.


Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Keywords: Orange County, Santa Ana , Information Processing Technician, Professions , Santa Ana, California

Click here to apply!

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