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Technician I - Tape Migration Specialist

Company: Zivaro Inc.
Location: Santa Ana
Posted on: May 22, 2023

Job Description:

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Professional Santa Ana, CA 11 days ago Requisition ID: 1300 Salary Range: $60,000.00 To 75,000.00 Annually JOB SUMMARY:The Tier I Technician - Tape Migration Specialist will migrate data on LTO tape library to AWS repository, following the documented procedure to migrate this data for a 12 month period. Ideally the candidate will, but is not required to have at least 1-year experience with analyzing & troubleshooting computer communications, hardware characteristics, removals and modifications. This role will be responsible for the initial triage, troubleshooting and, as required, escalation of customer issues related to the tape migration.POSITION RESPONSIBILITIES:

  • Maintains a "customer first" demeanor to ensure customer satisfaction
  • Work onsite at customer site in Santa Ana, CA for a 12 month period.
  • Zivaro resource will follow documented procedure to migrate the data from the LTO tape library to AWS "Snowcone".
  • Zivaro resource will complete supporting tasks like documentation and data confirmation.
  • The data will be migrated from the tape library to AWS repository and confirmed to be in the AWS repository and records kept of the migration.
  • Zivaro resource will provide status reports and attend meetings as required for the position. QUALIFICATIONS: -
    • 1 year of experience supporting Tier I technical requests preferred
    • AWS Snowcone experience preferred
    • LTO Tape Migration experience preferred
    • Has a passion for providing world-class customer service
    • Enjoys a fast-paced work environment and ability to multitask
    • Self-starter who takes initiative, is open minded and is a team player
    • Displays integrity and accountability
    • Strong oral and written communication skillsU.S. Citizenship is required for most positions at Zivaro due to security clearance requirements for government/federal contracts held by Zivaro. -EEO STATEMENTZIVARO fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, disability, sexual orientation, gender identity or any other basis prohibited by federal, state or local law. In accordance with requirements of the Americans with Disabilities Act, it is our policy to provide reasonable accommodation upon request during the application process to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal and state employment laws and the information requested on this application will only be used for purposes consistent with those laws.

Keywords: Zivaro Inc., Santa Ana , Technician I - Tape Migration Specialist, Professions , Santa Ana, California

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