Logistics Coordinator (Parts and Service)

Company: Samsung Electronics Per--
Location: Santa Ana
Posted on: May 22, 2023

Job Description:

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If you agree to allow configurable cookies -to be placed, please click the 'Accept Cookies'. - Logistics Coordinator (Parts and Service) page is loaded Logistics Coordinator (Parts and Service) Apply remote type Hybrid locations 3 MacArthur Place, Santa Ana, CA, USA time type Full time posted on Posted 3 Days Ago job requisition id R73441 Position SummaryUnder the supervision and guidance of a Transportation Manager, the Logistic Coordinator is responsible for the delivery order life cycle and manage transportation coordinator with Samsung products (part & service), including shipment review, carrier assignment, customer delivery, and customer product returns and claims. The Logistic Coordinator ensures all deliveries are effectively translated in to a systemic load plan within the Transportation Management System (TMS and Warehouse Management System (WMS) to achieve sales targets and meet customer delivery expectations. Role and Responsibilities

• Review and manage the administration of outbound freight issues for the company's distribution centers
• Manage spot quote processing for outbound distribution center FTL/Expedite freight movement
• Perform analysis on outbound data collected from external and internal sources as needed
• Documenting and data collection for supporting departments/activities
• Review weekly cost of freight for any irregular charge and manage outbound KPI with 3PL and carriers
• Proven experience communicating and working with multiple divisions (customer service, transportation, returns, etc.) to meet customer expectations.
• Background and experience in key functions of the Supply Chain - including but not limited to Warehousing, Transportation, Reverse Logistics, Returns Management, and Customer Service.
• Ability to create dynamic reporting for key measurable and performance tracking.
• Manage outbound shipment using TMS system to resolve the outbound shipment delay
• Ability to proficiently manage multiple tasks/projects while staying organized in day to day activities.
• Work directly with 3PLs and carrier to resolve customer complaints and issues.
• Ability to make decisions based on cost and service drivers to better serve the organization. Skills and Qualifications
  • Bachelor's Degree preferred and 3+ years of experience in logistics and/or transportation.
  • Load Planning/Order Management experience is a plus.
  • Knowledge of Transportation Management Systems (TMS) and SAP
  • Strong Excel proficiency and skills.
  • Excellent written and verbal communication skills.
  • Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.
  • Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
  • Typically has general knowledge of logistics operations related to employee's specific area of work, and knowledge of overall logistics operations.
  • Is able to identify standard problems within the delivery cycle and makes a recommendation to provide a solution to achieve customer satisfaction.The salary range for this role, for candidates based in CA, is expected to be between $67,000 and $69,500. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.#LI-BH#hybrid#energetic * Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here . At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. * Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. COVID-19 Vaccine Mandate Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application ProcessSamsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. -If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries. About Us Job Alerts: If you would like to be notified of new opportunities when they are posted, please click here . You will be asked to create an account first if you do not already have one. Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.
    
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Keywords: Samsung Electronics Per--, Santa Ana , Logistics Coordinator (Parts and Service), Professions , Santa Ana, California