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Plumbing Service & Repair Technician

Company: Barker and Sons Plumbing
Location: Santa Ana
Posted on: July 3, 2024

Job Description:

Are you a skilled professional seeking new challenges and continuous growth in your field? Do you excel at managing a busy schedule, handling tough calls, and providing exceptional customer service? Are you someone who values independence but also appreciates the support of a reliable team and company? If you take pride in maintaining high standards, delighting customers, and taking ownership of your work, consider joining Barker & Sons Plumbing as a Service & Repair Technician.

Our technicians enjoy the benefits of working independently while being part of a dynamic company that prioritizes employee development and business growth. We provide our technicians with top-of-the-line tools, technology, training, and career advancement opportunities. Embrace the chance to become a master in your craft and take control of your financial success with us. Qualified technicians may be eligible for a signing bonus to kickstart their journey with us.

--- Diagnose & repair residential plumbing systems.
--- Develop multiple solution options for customers and assist them in making well-informed decisions about the best solution for their situation.
--- Design & inspect plumbing systems, conduct diagnostics, and ensure compliance with regulatory codes.
--- Install, maintain, and repair sanitation units, water & gas supply lines, heating systems, and related fixtures & appliances in residential properties.
--- Troubleshoot & effectively resolve issues promptly.
--- Provide consistent 5-star customer experiences in alignment with the Barker & Sons home services proven process.
--- Utilize technology (iPad) and established workflows to ensure consistent support.
--- Maintain a professional appearance and demeanor such that your mom, sister, wife, daughter, or really anybody, would gladly welcome you into their home and be grateful you're the one there to solve their problem(s).
--- Take full accountability and pride in the upkeep and readiness of your truck, tools, and any parts and equipment assigned to you.
--- Strictly account for the parts you use; return what you don't, and reconcile your inventory with the Warehouse.

--- Proficiency in handling and resolving service calls specific to residential plumbing.
--- Willing and able to commit to following the Barker & Sons proven process for service & sales.
--- Strong communication skills with the ability to establish rapport and close sales with a diverse clientele, often with very high expectations.
--- Comfortable working both independently and as part of a team.
--- Able to maintain professional appearance standards & approachable demeanor.
--- Able to use and/or learn new technologies (ex: iPads) and software systems to facilitate operations.
--- Self-motivated, responsible, and humbly confident.
--- Hold a valid (CA) driver's license with a clean driving record.
--- Able to back a background check for Home Services.

--- 3 years of residential plumbing experience.
--- Experience interacting directly with and selling home services to customers.
--- Experience following an established service & sales-proven process.
--- Experience using iPads, tablets, or similar technologies as part of a service & sales process.

--- Track record of 6-figure annual plumbing sales.
--- Experience working within a NexStar Home Services company.
--- Experience working within a company using Service Titan or similar software.

About Company:
Who We Are: There is a lot of love at Barker and Sons.

Barker & Sons Plumbing & Rooter is filled with dependable, confident, capable, and caring service providers. With room to grow and plenty of recognition for excellence, you'll love our vibe. It really does take a tribe to deliver a world-class buying experience. And that takes a happy, healthy, wealthy culture and we can't wait to bring you into ours.


Professional advancement through sponsored training and continuous developmentHealth and wellness package inclusive of medical, dental, and vision along with short-term disability and life coverage401k with a 4% matchPaid time off, paid holidays, and adaptable schedulesCompany-wide family events

Keywords: Barker and Sons Plumbing, Santa Ana , Plumbing Service & Repair Technician, Professions , Santa Ana, California

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