Front Desk Agent - Overnight - Irvine Marriott - (20030488)
Company: Marriott International, Inc.
Location: Santa Ana
Posted on: May 18, 2020
Here's To Your Journey with Marriott Hotels Marriott
International portfolio of brands includes both JW Marriott and
Marriott Hotels. Marriott Hotels, Marriott Internationals flagship
brand with more than 500 global locations, is advancing the art of
hosting so that our guests can travel brilliantly. As a host with
Marriott Hotels, you will help keep this promise by delivering
premium choices, sophisticated style, and well-crafted details.
With your skills and imagination, together we will innovate and
reinvent the future of travel. JW Marriott is part of Marriott
International''s luxury portfolio and consists of more than 80
beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first.
Because if youre happy, our guests will be happy. Its as simple as
that. Our hotels offer a work experience unlike any other, where
youll be part of a community and enjoy a true camaraderie with a
diverse group of co-workers. JW creates opportunities for training,
development, recognition and most importantly, a place where you
can really pursue your passions in a luxury environment. Treating
guests exceptionally starts with the way we take care of our
associates. Thats The JW Treatment. The Irvine Marriott, located at
18000 Von Karmen Ave., Irvine, California, 92612 is currently
hiring a Front Desk Agent - Overnight. Responsibilities include:
Process all guest check-ins by confirming reservations, assigning
room, and issuing and activating room key. Process all payment
types such as room charges, cash, checks, debit, or credit. Process
all check-outs including resolving any late and disputed charges.
Answer, record, and process all guest calls, messages, requests,
questions, or concerns. Coordinate with Housekeeping to track
readiness of rooms for check-in. Communicate parking procedures to
guests/visitors and dispatch bell staff or valet staff as needed.
Supply guests with directions and information regarding property
and local areas of interest. Run daily reports (number of arrivals,
departures), identify any special requests, and check reports for
accuracy. Complete designated cashier and closing reports in the
computer system. Cash guests'' personal checks and traveler''s
checks. Count bank at the beginning and end of shift. Balance and
drop receipts according to Accounting specifications. Follow all
company safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager. Follow
all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of
proprietary information; protect company assets. Welcome and
acknowledge all guests according to company standards; anticipate
and address guests'' service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak with
others using clear and professional language; answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others. Comply with quality assurance
expectations and standards. Stand, sit, or walk for an extended
period of time. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors. To
apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Additional
Location - Santa Ana, California; Costa Mesa, California; Newport
Beach, California; Tustin, California; Fountain Vallety,
California; Lake Forest, California; Anaheim, California Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Santa Ana , Front Desk Agent - Overnight - Irvine Marriott - (20030488), Sales , Santa Ana, California
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